Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Your price for this item is $419.99
Clearance
The comparable value price is $599.99
Page Showing 21-40 of 93 questions
  • QuestionWhat is the OS installed on this PC? If it is W11 in S mode, can it be taken out of S mode?

    Asked by quiet.

    • Answer Hey quiet, yes, the system comes with Windows 11 in S mode preinstalled, but it can be switched to standard Windows 11 Home.

      Answered by Lenovo Product Expert

  • QuestionHow do I turn on my HP computer?

    Asked by Sandy.

    • Answer Hey Sandy, we recommend contacting Geek Squad support for troubleshooting, or you can contact HP services. We apologize, as we cannot provide assistance with products other than our own.

      Answered by Lenovo Product Expert

  • Questiondoes this model have a backlit keyboard?

    Asked by me.

    • Answer The keyboard is not backlit

      Answered by KristaD

  • QuestionCan it be used for gaming?

    Asked by onlygood.

    • Answer Hey, thanks for inquiring. It could be used for gaming like some users note in reviews for this IdeaPad, but it will depend on the games you wish to play. We recommend reviewing the system requirements shared by the game publisher/developer for the games you have in mind on their websites, then comparing the requirements to the specifications this IdeaPad or any computer you’re interested in to help ensure you find the right fit for you. Also, feel free to share any other questions you may have.

      Answered by Lenovo Product Expert

  • QuestionWhat does this computer have for HDMI and USB ports?

    Asked by Rhonda.

    • Answer 1 HDMI, 2 USB 3.0, 1 USB C (data transfer only)

      Answered by user803733

  • Questioncan i add another 8gb ram

    Asked by john.

    • Answer Hey, john. Yes, there is an open memory slot to go alongside the existing 8GB DDR4-3200 installed.

      Answered by Lenovo Product Expert

  • QuestionHow do I update my windows 11 version? I just bought my laptop 3 days ago and already have a message saying my version has expired and needs to be updated. It's brand new! How can this be?

    Asked by ETLake.

    • Answer When a computer leaves its factory, it will have the latest software AS OF THAT DATE. It still has to travel to the destination, and after that, it may sit in a local warehouse for months before being sold. During that time, Microsoft may make updates to the operating system, but there is no way for them to be applied until the unit is bought, turned on, and connected to the internet.

      Answered by luislast

  • QuestionDoes Google Chrome work with 'Widows 11 Home in S Mode'? I asked Alexa and was told NO it will NOT. Please advise, thanks.

    Asked by James.

    • Answer There’s an option to deactivate S mode.. it’s very easy to do, after that you can download chrome

      Answered by ALEG

  • QuestionCan I directly connect an ethernet cable?

    Asked by 1teacher.

    • Answer The only laptops that come with a wired (Ethernet) port are those specifically aimed at the business or gaming market. The reason for this is that it allows manufacturers to save some space and weight, as well as lower prices.

      Answered by luislast

  • QuestionDoes it come with virus protection?

    Asked by yo.

    • Answer Besides the native Windows Defender antivirus, you can add a firewall or replace Defender. At this sale (mid-February 2025), Best Buy is offering a copy of McAfee, covering up to 5 computers, for $25 (discounted from retail of $105).

      Answered by luislast

  • QuestionCan the touchscreen function be disabled?

    Asked by AK137.

    • Answer Yes, but then you are paying for a feature that you won't even be using, so you might consider a computer without this feature.

      Answered by luislast

  • QuestionCan the charger be plugged into 220v?

    Asked by Jesside.

    • Answer Hi Jesside, yes, the included power adapter supports 100-240V.

      Answered by Lenovo Product Expert

  • Questionwill this loptop work with a screen extender

    Asked by screenextender.

    • Answer Hi there, it depends on the hardware and software requirements of your screen extender. If it is compatible given the port selection on this IdeaPad, along with Windows devices, it should work fine. If you have a specific item in mind, feel free to share it with us to help confirm compatibility.

      Answered by Lenovo Product Expert

  • QuestionWhat is the warranty on this product?

    Asked by wrnblack.

    • Answer Lenovo's website says the warranty depends on your State's laws and can be from 1 yr to 3 yrs. Also says you can purchase an additional warranty in the first 90 days for up to 5 yrs.

      Answered by greg5x5

  • Questionwhat windows is it running?

    Asked by toby.

    • Answer #11

      Answered by Paul

  • QuestionWhat wifi card does this laptop have? Intel wifi 6 or 6E? Or does it have a media tek wifi 6 card? How many antenna wires are installed? One or two? Thanks in advance

    Asked by 808geek.

    • Answer Hi, 808geek. What we can share is that the Wi-Fi card is supplied by Lenovo companies (Wi-Fi 6, 11AX 2x2).

      Answered by Lenovo Product Expert

  • QuestionWhat is the HZ

    Asked by ddddd43.

    • Answer ? For what ? The A/C adaptor will work for 50 to 60 Hrz. It's a low end computer so the screen is probably 60 Hrz

      Answered by greg5x5

  • QuestionIs this laptop good for trading stocks?

    Asked by DRock.

    • Answer Yes

      Answered by JimJ

  • QuestionDoes this computer have a CD/DVD drive? Or does it support an external one?

    Asked by SusieQ.

    • Answer No. There are a number of reasons why internal optical drives are largely unavailable, though they can still be found, mostly (but not exclusively) in "hardened" laptops that look (and weigh) like bricks and are used in construction, emergency situations, and the military. Or through the refurbished/used/ secondhand market. There are a number of reasons for this: 1. Modern laptops (and desktops) are pushing to be smaller and weigh less, with many companies advertising their computers as “ultra thin” or “easily portable.” Optical drives significantly add weight (about half a pound) and bulk (12 cm. diameter). 2. Even Blu-ray discs top out at 128 GB, far below HDDs, SSDs, or pen/flash drives on a per-centimeter basis. 3. With the advent of fast network connectivity, cloud storage, software distributed via the Internet, and growing use of USB 3 and even USB 4 (with raw link speed of up to 80 Gbps), integrated optical drives have largely become obsolete. As mentioned in the other reply, should you need an optical drive, they are still available, at a modest cost, as external, portable units. If you need a laptop with an integrated optical drive, and don't mind buying a used one, with decade old specs, look elsewhere,

      Answered by luislast

  • QuestionThe website specs for this laptop says Dolby for audio but the system says Realtek. Am I wrong thinking there is a difference?

    Asked by LT421.

    • Answer Hey, LT421. The Dolby Audio is a certification, if you will, for the system speakers, while the Realtek aspect refers to the system's audio controllers. Hope this clarifies and helps you!

      Answered by Lenovo Product Expert