Questions & Answers

Q: QuestionCan the washer fit a queen comforter to wash it?

Asked 1 year ago by WasherSize.

• A:Answer Hi there! Thank you for your inquiry about washing a queen comforter in the WKE100HWA washer. Yes, the WKE100HWA is designed to accommodate larger items like queen comforters, provided that the comforter fits within the washer's capacity. To ensure optimal cleaning and prevent any damage, it's a good idea to check the care label on your comforter for any specific washing instructions. Additionally, when loading the washer, make sure to distribute the comforter evenly to maintain balance during the wash cycle. If you have any more questions or need further assistance, please don’t hesitate to send us a private message on Social Media @LGUSSupport. Our team is here to help you with any inquiries you may have. We appreciate your interest in our products! —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionI saw that it's Wi-Fi enabled. I'm Deaf and I need to know if it sends a visual notification to my phone that the washer/dryer cycle has finished.

Asked 1 year ago by DeafCritic.

• A:Answer Greeting, Unfortunately mu wife use that future yet, for which I unable at this time to answer tour questions. As soon as we find out I will let you know. But from a research on google, it seems that it will. Have a great day.

  Answered 1 year ago by JfonsecaVerified Purchase

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Q: QuestionFabric softener dispenser?

Asked 1 year ago by Teddi.

• A:Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer (WKE100HWA) model. Yes, the LG WKE100HWA washer/dryer combo has a fabric softener dispenser. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionIs this appliance ductless?

Asked 2 years ago by Marl.

• A:Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer (WKE100HWA) model. No, the LG WKE100HWA WashTower is a ducted appliance. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionI currently have a front-load washer and I have a terrible time with mold/mildew building up on the seal. I never had this issue with my top load. Can you tell me what your experiences have been with this issue for the LG.

Asked 2 years ago by TB.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer I used to work on appliances had this quite often there is already bacteria inside the drum on all washers I would recommend running a a fresh cleaning tablet through the washer a couple of times just to try to clean out any extra size bacteria. That may be inside the unit and then when you are not using it, be sure to leave the door open. It is a necessity on these front load washers, so that the seal does not grow mold!!

  Answered 1 year ago by BrandonC

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Q: QuestionDoes this only require 1 power source? If so will it fit this? & does this have a child lock safety?

Asked 2 years ago by Anonymous.

• A:Answer Hello there! Thank you for your question regarding the WKE100HWA washer. We understand that ensuring proper installation and safety features are important for your laundry setup. The WKE100HWA does indeed require only one power source for operation, making it convenient for installation. Regarding child lock safety, yes, this model is equipped with a child lock feature that helps prevent accidental changes to settings, ensuring that your laundry runs smoothly and safely. If you have any further questions about installation or features, or if you need assistance in determining if it will fit your space, please feel free to reach out. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your inquiry and look forward to helping you with your laundry needs! —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionI was misled by the Q&A section for the LG WD tower, model WKEX200HWA. Best Buy posted Q&A that are unrelated to this model. So to clarify: Does this model come as one piece or 2 pieces to assemble? Are there 2 plugs? Can door be open-right installed?

Asked 2 years ago by Confusious.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer One piece. There are 2 electric plugs, 120 for washer, 220 for dryer. Doors open left

  Answered 1 year ago by JoseD

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Q: QuestionWhat is the length of the 240 power cord (dryer)?

Asked 2 years ago by Ed.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer The dryer cord is purchased separately. It is 6 feet. https://www.bestbuy.com/site/smart-choice-6-30-amp-dryer-power-cord-required-for-hook-up-black/8930357.p?skuId=8930357

  Answered 2 years ago by DianaCVerified Purchase

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Q: Questionwhat are the electrical requirement-one for dryer and one for washer each and both electrical outlet must be three prong or four prong?

Asked 2 years ago by Jean.

• A:Answer They are run on separate electrical wires. You must purchase the dryer electrical cord. And you need a 4 wire. The 3 is a fire hazard.

  Answered 2 years ago by ChristineHVerified Purchase

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Q: QuestionDoes the LG come with a “Steam Dryer Hose Kit" or do I need to buy it separately for the steam dryer?

Asked 2 years ago by WF31.

• A:Answer You have to buy it

  Answered 2 years ago by ChristineH

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Q: QuestionCan they be unstacked?

Asked 2 years ago by Stack.

• A:Answer No they cannot. It’s 1 solid unit.

  Answered 2 years ago by ShelbyWVerified Purchase

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Q: QuestionOur casual clothing seems to come out of the washer pretty wrinkled. We did not have that problem with our last washer and dryer. Is there a setting to help control the wrinkles? Also, we have set the washer on cold yet, the clothes come out warm.

Asked 2 years ago by JAG10588.

• A:Answer We just figured out that Best Buy hooked up the hoses wrong. The hot water is tied to the cold-water outlet and the cold water is hooked up to the hot water outlet. So, we have been washing our clothing in hot water! I read somewhere that doing this can lead to more wrinkling. We are in the process of switching the hoses.

  Answered 2 years ago by Anonymous

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Q: QuestionIs it manufactured with doors opening from either left or right swing?,

Asked 2 years ago by 215307.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer Only left swing for both washer and dryer.

  Answered 2 years ago by DeboVerified Purchase

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Q: QuestionDoes this washer have permanent press wash cycle ? I don’t see it by looking at picture of washer

Asked 2 years ago by Mike.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer Yes

  Answered 1 year ago by CharlesT

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Q: QuestionHow high is the is the dryer vent

Asked 2 years ago by Ogre.

• A:Answer about 4 feet

  Answered 2 years ago by sherrieVerified Purchase

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Q: QuestionThe width of our laundry closet is just 27.5” Will this set fit?

Asked 2 years ago by Sammy.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer Yes, but barely, they recommend at least an inch all the way around.

  Answered 2 years ago by SteveFVerified Purchase

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Q: QuestionIs there a shelf that I can install between the washer and dryer for folding clothes?

Asked 2 years ago by Kathy.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer The washer and dryer are one unit. No roo for a shelf

  Answered 2 years ago by SharonM

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Q: QuestionIs the delivery and installation and haul away of the old appliance included in the price?

Asked 2 years ago by Annie.

• A:Answer Yes I gave old washer dryer away so salesman deducted haul away charge but they will haul old units away!

  Answered 1 year ago by JameskS

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Q: QuestionCan the washer and dryer be operated at the same time?

Asked 2 years ago by Psttyann.

• A:Answer yes

  Answered 2 years ago by happywasherVerified Purchase

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