Questions & Answers

Name: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red
Brand: LG
SKU: 6511289
Price: 1399.99 USD
Rating: 4.6 (824 reviews)

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red

Model:: WKGX201HRA; |
SKU:: 6511289

User rating, 4.6 out of 5 stars with 824 reviews.

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Questionwhat exactly is the steam sanitary button used for?
Asked 2 years ago by feature.
- Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKGX201HBA) model. The Steam Sanitary button on the LG WKGX201HBA washing machine is used to activate the steam function during a wash cycle. According to the LG website and a product listing from ABC Warehouse, the steam function uses steam to soak a heavy-duty load for a cleaner laundry wash. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HBA.ABLEEUS. ^Cris
  Answered 2 years ago by LG Digital Customer Care
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Questionwill the machine wash and dry a king comforter?
Asked 2 years ago by newbie.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
- Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKGX201HGA) model. Yes, the LG WKGX201HGA WashTower, which includes a 4.5 cu. ft. front load washer and a 7.4 cu. ft. gas dryer, is capable of washing and drying a king-size comforter. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HGA.AGGEEUS. ^Cris
  Answered 2 years ago by LG Digital Customer Care
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QuestionWill this unit heat water internally / can it operate with only a cold water line?
Asked 3 years ago by BOMV.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer You need hot and cold water
  Answered 2 years ago by Rick
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QuestionWhat is the maximum drain height for the washer? Can I install it in a basement where the drain is at ground level, and the washer needs to pump the water up to reach the sewage system?
Asked 3 years ago by izbit.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1'' (2.5 cm) at the sides and 4'' (10 cm). ~Tanisha
  Answered 3 years ago by LG Digital Customer Care
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QuestionDoes this washer have permanent press wash cycle ? I don’t see it by looking at picture of washer.
Asked 3 years ago by mike.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKGX201HWA) model. Yes, the LG WKGX201HWA washer has a Permanent Press wash cycle. This cycle is designed for dress clothing, poly/cotton blends, and wrinkle-free clothing items. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HWA.ABWEEUS. ^Cris
  Answered 3 years ago by LG Digital Customer Care
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QuestionDo these have to be stacked?
Asked 3 years ago by Marisa.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG WashTower with Steam and Built-In Intelligence. This specific unit is manufactured as a single, integrated vertical appliance and cannot be separated or used as side-by-side machines. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P57C For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
  Answered 7 months ago by LG Digital Customer Care
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QuestionDoes it come with a power 220 cord to plug it in ?
Asked 3 years ago by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Hi there. We understand your inquiry regarding the LG Gas Dryer WashTower. This model requires a standard 120V outlet for operation and does not use a 220V power cord, as the heating is powered by gas. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P57C For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
  Answered 7 months ago by LG Digital Customer Care
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QuestionIs the color "Graphite Steel" the same as Brushed Nickel or Stainless Steel?
Asked 3 years ago by Roselyn.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Hi there. Thanks for reaching out. Graphite Steel is a different color than Brushed Nickel. `Jai.
  Answered 3 years ago by LG Digital Customer Care
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QuestionI need to convert this from gas to propane. What do I need?
Asked 3 years ago by Laird.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hey, Laird! To convert this WashTower to propane, you'll need the 383EEL3002D adapter linked below! https://www.lg.com/us/appliances-accessories/lg-383eel3002d-gas-dryer-nozzle ^Ian
  Answered 2 years ago by LG Digital Customer Care
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QuestionHow high up is the bottom of the dryer door from the floor
Asked 3 years ago by Robl.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer A. 37 3/16. ~Tanisha
  Answered 3 years ago by LG Digital Customer Care
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QuestionDoes the dryer come with (or can you get) a shoe drying rack?
Asked 3 years ago by HBHB.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hello there! We understand your inquiry regarding the LG WashTower with Steam and Built-In Intelligence. This model does not include a drying rack, but a compatible rack (part number 3750EL1001A) can be purchased separately for your dryer. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4ZS For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
  Answered 7 months ago by LG Digital Customer Care
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QuestionWhat’s the difference between the “cool” and “cold” temps?
Asked 3 years ago by tynee.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
- Answer A. No there is not much actual difference. The cycle moreover is basically for delicates, hand washables, small loads that use minimal amount of energy. The result is cold water savings with warm water performance.~ Tanisha
  Answered 2 years ago by LG Digital Customer Care
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QuestionDo I need to purchase a stacking kit if I bought the stackable unit?
Asked 3 years ago by suzy.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hi Suzy. Thanks for reaching out. You do not need to purchase a LG Stacking Kit for this LG WashTower Laundry Center. ^Jai.
  Answered 3 years ago by LG Digital Customer Care
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QuestionI am putting the stacked LG unit in a closet about 36” wide and have vented directly out the back to the outside which will have a short run and few turns. Do I also need a louvered door?
Asked 3 years ago by ClosetforWDandventing.
- Answer Hello there. We understand your inquiry about the ventilation requirements for the LG WashTower in your closet installation. While the unit's dryer is vented, a closet installation requires sufficient airflow to the washer and dryer to operate correctly. The owner's manual for this unit specifies that "louvered doors with equivalent ventilation openings are also acceptable" for this type of installation. Even with a direct vent to the outside, a louvered door is needed to allow for proper air intake and to prevent heat and moisture from building up inside the closet, which could affect the performance of the unit. https://www.bestbuy.com/site/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-black-steel/6420309.p?skuId=6420309 For further assistance with your installation or any other questions, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
  Answered 1 year ago by LG Digital Customer Care
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QuestionGraphite Steel vs Black Steel, what’s the difference?
Asked 3 years ago by Julie.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Graphite is more of a dark silver as opposed to black.
  Answered 3 years ago by RonnieB
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QuestionWhat’s the noise level?
Asked 3 years ago by Julie.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer the washer is very quiet compare to others.
  Answered 3 years ago by LynnJ
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QuestionWhat is the purpose of the little drawer on the front of the washer and what are the benefits of it?
Asked 3 years ago by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Hello there. We understand your inquiry regarding the purpose of the drawer on the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower. This is the detergent dispenser drawer, which features separate compartments designed to automatically dilute and release detergent, bleach, and fabric softener at the optimal time during the wash cycle for the best cleaning results. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P57C For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
  Answered 7 months ago by LG Digital Customer Care
  Answer this question
QuestionWhat is the little drawer on the washer for? And the benefits of it?
Asked 3 years ago by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Hi there. We understand your inquiry regarding the drawer on the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower. This is the detergent dispenser drawer, which features separate compartments to automatically dilute and release your detergent, bleach, and fabric softener at the correct time during the cycle for optimal cleaning and fabric care. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P57C For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
  Answered 7 months ago by LG Digital Customer Care
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QuestionIs there a feature to pause the washer and add additional items mid-cycle?
Asked 3 years ago by Mike.
- Answer A. Yes, you can safely pause the machine during mid cycle. Press the "Start/Pause" button on your washing machine and wait a few minutes for the washer to safely drain away water in the drum before it unlocks the door. Once this is done, you'll be able to open the door and make any changes to the cycle. To resume the cycle, press the “Start/Pause” button again. ~Tanisha
  Answered 3 years ago by LG Digital Customer Care
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QuestionHello Two really important measurement questions to confirm fit in my space 1: What is the exact width of the washer and dryer doors (from the outside)? 2: How much space (in inches) is on either side of the washer & dryer door at the widest part?
Asked 3 years ago by CatTimm.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Hi CatTimm. All of the measurements for the height, width, and depth of this ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer, Model # WKG101HVA are for the tallest, widest, and deepest parts of the unit. Our specifications for it list its W x H x D dimensions as 27" x 74 3/8" x 30 3/8" (700 mm x 1890 mm x 770 mm). It has a depth of 55" with the door open...^Ivan
  Answered 2 years ago by LG Digital Customer Care
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Questions & Answers

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red

Q: Questionwhat exactly is the steam sanitary button used for?

Q: Questionwill the machine wash and dry a king comforter?

Q: QuestionWill this unit heat water internally / can it operate with only a cold water line?

Q: QuestionWhat is the maximum drain height for the washer? Can I install it in a basement where the drain is at ground level, and the washer needs to pump the water up to reach the sewage system?

Q: QuestionDoes this washer have permanent press wash cycle ? I don’t see it by looking at picture of washer.

Q: QuestionDo these have to be stacked?

Q: QuestionDoes it come with a power 220 cord to plug it in ?

Q: QuestionIs the color "Graphite Steel" the same as Brushed Nickel or Stainless Steel?

Q: QuestionI need to convert this from gas to propane. What do I need?

Q: QuestionHow high up is the bottom of the dryer door from the floor

Q: QuestionDoes the dryer come with (or can you get) a shoe drying rack?

Q: QuestionWhat’s the difference between the “cool” and “cold” temps?

Q: QuestionDo I need to purchase a stacking kit if I bought the stackable unit?

Q: QuestionI am putting the stacked LG unit in a closet about 36” wide and have vented directly out the back to the outside which will have a short run and few turns. Do I also need a louvered door?

Q: QuestionGraphite Steel vs Black Steel, what’s the difference?

Q: QuestionWhat’s the noise level?

Q: QuestionWhat is the purpose of the little drawer on the front of the washer and what are the benefits of it?

Q: QuestionWhat is the little drawer on the washer for? And the benefits of it?

Q: QuestionIs there a feature to pause the washer and add additional items mid-cycle?

Q: QuestionHello Two really important measurement questions to confirm fit in my space 1: What is the exact width of the washer and dryer doors (from the outside)? 2: How much space (in inches) is on either side of the washer & dryer door at the widest part?

Questionwhat exactly is the steam sanitary button used for?

Questionwill the machine wash and dry a king comforter?

QuestionWill this unit heat water internally / can it operate with only a cold water line?

QuestionWhat is the maximum drain height for the washer? Can I install it in a basement where the drain is at ground level, and the washer needs to pump the water up to reach the sewage system?

QuestionDoes this washer have permanent press wash cycle ? I don’t see it by looking at picture of washer.

QuestionDo these have to be stacked?

QuestionDoes it come with a power 220 cord to plug it in ?

QuestionIs the color "Graphite Steel" the same as Brushed Nickel or Stainless Steel?

QuestionI need to convert this from gas to propane. What do I need?

QuestionHow high up is the bottom of the dryer door from the floor

QuestionDoes the dryer come with (or can you get) a shoe drying rack?

QuestionWhat’s the difference between the “cool” and “cold” temps?

QuestionDo I need to purchase a stacking kit if I bought the stackable unit?

QuestionI am putting the stacked LG unit in a closet about 36” wide and have vented directly out the back to the outside which will have a short run and few turns. Do I also need a louvered door?

QuestionGraphite Steel vs Black Steel, what’s the difference?

QuestionWhat’s the noise level?

QuestionWhat is the purpose of the little drawer on the front of the washer and what are the benefits of it?

QuestionWhat is the little drawer on the washer for? And the benefits of it?

QuestionIs there a feature to pause the washer and add additional items mid-cycle?

QuestionHello Two really important measurement questions to confirm fit in my space 1: What is the exact width of the washer and dryer doors (from the outside)? 2: How much space (in inches) is on either side of the washer & dryer door at the widest part?