“This is second load of clothes I have washed. The washer walks all the way out the space for the washer. I put it on the lowest speed and it still walked out the spot. It seems to be level. What should I do before I return it to the store.”
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Hello there. We understand your inquiry regarding the vibration and movement you are experiencing with your LG 4.5 Cu. Ft. Smart Front Load Washer. To ensure your unit remains stable, we recommend verifying that all four shipping bolts were completely removed from the rear of the washer during installation, as these are for transport only and will cause the unit to move if left in place. Additionally, while the unit feels level, we suggest double-checking that the leveling feet are in firm contact with a solid floor and locked into position using the provided wrench. We want to ensure your washer remains securely in place for a quiet and efficient laundry experience. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/J7G564PZ86 For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Sorry, there was a problem. Please try again later.Did you remove the shipping bolts in the back?
Sorry, there was a problem. Please try again later.1. Make sure that the 4 shipping bolts are removed from the back of the washer. 2. Check the level of the washer front to back and side to side. If neither of these apply take it back. I had one that "danced" all over the place and ended up exchanging it.
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