Customer Ratings & Reviews

This washer is so easy to use. I love how I can now wash twice as much in a load as my previous 14 year old LG washer. It has a lot of options for how you want each load done, and it is quiet. I even feel like my clothes are cleaner than they used to be. I got a great price by getting the LG electric dryer too. This is a purchase that will save me money and time too.

This is my first front load washer and like the performance so far. My family is a family of 8 and we don’t have to wash every day with this washer. I had a small problem with the sound of the washer, it had stopped sounding when it was finished and no sound when turned on or off. I have a one year old son who follows me everywhere and kept pressing buttons so I thought maybe he broke it. I called the customer service number by the door on the inside and the problem was fixed in less then 5 min all together. (My son had pressed the on/off button for signal) so if you don’t like the music it CAN be turned off. I haven’t had any problems with the washer and the noise is minimal comparing to my top loader that I use to own which it would always go off balance and make very loud noises. This is very minimal but like everything that is electronic has to have some noise to it. I can hear my television and phone fine while it’s washing. I can hear my one year old on my second floor fine as well. Turbowash is a must. It rinses your clothes and saturates it while spinning. I do notice it has no water when on regular wash, but turbowash is on and off throughout the washing time. I did notice that on the “towels” selection it does keep some water in the drum while it washes along with turbowash if selected. The longest time that I’ve seen so far is 1 hour 20 minutes. The shortest time is 30 minutes. It does weigh your clothes, but I found out that if I select a different soil level it does change the minutes, if I feel it’s too long of a wash before it starts running I press pause and select a low soil level and the minutes lower. Also the spinning is quiet enough and not loud at all, the dryer is louder. I have washed comforters and pillows and it does wash and dry good. It spin drys very well to where thin material can be hung dry. Over all I have little ones and they get very dirty and the clothes come out clean I use “Shout” for very stubborn stains. My little ones like helping and they can reach perfectly and it doesn’t the height with out the stand does not bother me since I’m short in height.

Our first LG Steam Washer lasted 16 years! Naturally we replaced it with another LG. So far it doesn’t disappoint. It’s basically the modern version of our first washer. It fits nicely under our laundry counter. It’s quiet, it looks sharp, it offers numerous wash cycle options and it cleans really well. I highly recommend this washing machine.

I bought both the washer and dryer set, and I absolutely love them. They are more quiet than most washer and dryers. Also has the smart dry so it will shut off when it detects that your close are dry, plus the washer also tumbles a little bit on normal mode and lets you know how long it will take for them to wash. That way when you only put in a little. You arent using as much water and it takes less time to wash. Also the dryer has a steam feature to help people like me to make sure that your clothes don't come out wrinkled. Love them and would recommend the set for everyone.

So this was a upgrade from a older LG washer that had the drum bearings go out. It functioned but sounded like a jet engine taking off. Cost to repair would of been a bit over $500 so i went looking for unit to purchase. There were cheaper models available but im quite glad we decided to purchase this. It functions as you woud expect but 2 added features give all the value in the world to me and both the feathers sort of relate to each other. The wifi connectivity and load sensing. You Say WHAT? ill explain. So easy setup/install to replace my preexisting washer. BestBuy did it all and told the old one with them (for a fee,im not a fan of that) And i went thru all the details and set up the washer to connect to wifi and even installed the app on my phone. Wife got home,saw it and approved. In laws and other family came to visit and stay for several days and my mother in law admired the washer and thru a load in. We sat down for a drink before dinner. we heard a audable chime thru the house "whats that" and then my phone buzzed. "Your load is done". All the ladies in the house went into the wash room. Sure enough everything was done. It sensed the load wasnt that big and the load was real fast. You think it couldnt be THAT fast or the items must be really dirty. amazingly enough its zoom quick and cleans better then the old washer we owned. its so quick that i need the app to tell me its done. The wifi app is a real tool and not a gimmick. You have the ability to download customer wash types. like Overnight- Its a normal wash but what it does as when the load is finished it uses something called "freshcare" tumble finished loads of wet laundry for up to 19 hours to keep it from getting musty. as well as other Garment type or wash type settings. A worthwhile purchase for us. and today 5/24 we purchased its sister Dryer to join the family (because its on sale, these things are expensive)

Good product. It's been 1 year. Really efficient and quiet. You can easily manage all cycles from phone and even customize the wash cycles. If you have other LG devices like TV, it will be notified on that device. But, once it's OFF, you need to manually power ON. Also, the app capabilities like "remote start" can be used only after enabling it on the machine manually. You can turn it OFF using phone or Usig smart assistants like Google or Alexa with voice

It's only been a month or so, but we love it. No complaints so far. It quiet, is high capacity, and cleans everything very well. Lots of available options for wash cycles and very simple to use.

If you’re searching for the ultimate washer, look no further! This is my first LG and it works great. Easy to use, large, quiet and gets everything clean. I plan to buy the pedestal once its back in stock.

We replaced a very old leaking washer that came with the house. We selected the LG unit because of good reviews in both Best Buy and a leading consumer magazine. The installation crew from Best Buy was also great and fully explained how it operated. The unit is very quiet and the controls are easily understood. I expect a long and useful life. We paired it with the matching dryer

I absolutely love this washing machine. We had 2 high efficiency top loaders before purchasing this washing machine, and they don’t compare. We purchased this LG washer 2 years ago and haven’t had a single problem. It gets my husband’s very dirty (grease and mud) and 3 children’s clothes so much cleaner than our previous washing machines. I would definitely recommend this LG washing machine. This is my favorite appliance in our home.

The machine works! It's quiet, has a neat sounding jingle when the cycle is done, as does the Dryer. We're hoping that the LG Team has figured out the Front Loading issues. It certainly looks that way, easy access lower left when it's time to make sure the drainage stays clean.

This is out second LG Tromm front loader set. The first set we purchased in about 2006-7 and with little maintenance and care lasted us around 17 yrs. The new set is much better and we are very satisfied with the quality and experience. We were actually able to reuse our older pedestals!

We’ve only had this for about a month. So far, no problems. Setting up was a little tedious because of the cramped quarters. It’s very heavy! Open up the additive drawer and push on the metal top (see picture). Be sure to remove the delivery bolts in the back (was done by the delivery men). Took me about an hour to level the feet. Make sure that they are carrying the load fairly evenly to prevent rocking. WiFi setup was a pain in the neck (especially since I’ll probably never use it) It took a good five minutes to figure out how to set it up for a load (didn’t read the manual) runs quiet. Seems to clean nicely. Spin cycle is very quiet and really gets the clothes dry (medium setting)

I'm thoroughly impressed with its performance. Not only does it handle large loads effortlessly, but it also delivers exceptional cleaning results every time. The various wash cycles cater to different fabric types, ensuring that my clothes come out fresh and spotless. Additionally, its energy-efficient design and quiet operation make it a perfect addition to any household. Overall, the LG washer has exceeded my expectations and has made laundry day a breeze. Highly recommended for its reliability and cleaning prowess.

We had a Samsung washer and dryer stackable. We had nothing but problems for 3 years. Finally decided to change everyone said LG. Well BestBuy made this experience great they had the set we wanted and was deliver in less then a week. Delivery drivers were polite professional and answered all questions. Now to the use of the washer and dryer. Very simple use but the thing I like the most is how quite these are you can not hear them running at all having the APP for them makes knowing they are ready to switch loads nice as well. Highly recommend bestbuy and LG washer and dryer

This is my second LG front load washer. Works great. Delivery guys were very good. No problems so far.

A lovely, efficient, and QUIET washing machine! Very happy with this purchase!

I’m loving my new LG washer and dryer so much! It has the most perfect “ADHD Motivator Feature” that I enjoy immensely: the washer plays a little song when it’s done. It’s a little serotonin boost that makes me feel like it’s FUN to wash my husband and son’s dirty underwear and socks. Also I love all the other features and love the app where I can control them remotely and do diagnostic checks. So cool!

Washer works great! Quiet and LOVE connecting to the app to adjust wash cycles or see maintenance issues. Steam feature works great for kids & pet stains +++ The rose gold accents make it even prettier!

This is the highest rated washer by LG. It doesnt have all the fancy options that the newer models do but it does a good job. It is a high efficiency machine so it takes double the time it takes to do a load compared to my 15 yr old Kenmore Elite. It does not have AI features and lacks auto dispenser. This model qualifies for rebate from your utility company.