Questions & Answers
- Model:
- OLED48B4PUA
- |
- SKU:
- 6584787
Q: QuestionDo the different HDMI inputs have different capabilities? I'm using an HDMI 2.1 to Thunderbolt 4 adapter for my laptop, but its not working.
Asked by Chris.
- A:Answer Hello there, Chris. Thank you for reaching out. We understand you're having trouble using an HDMI 2.1 to Thunderbolt 4 adapter with your LG OLED48B4PUA TV and would like to know if the HDMI inputs have different capabilities. This model features four HDMI inputs, all of which support 4K at 120Hz, Variable Refresh Rate (VRR), Auto Low Latency Mode (ALLM), and HDMI 2.1 features like eARC. However, not all HDMI ports support the full range of features at all times. Specifically, HDMI 3 is the one with eARC support, but all four HDMI ports are capable of high refresh rates, VRR, and 4K resolution. Regarding your HDMI 2.1 to Thunderbolt 4 adapter, there could be compatibility issues between the adapter and the TV, as Thunderbolt 4 typically requires specific support from both the laptop and the display device. To ensure compatibility, it’s important to confirm that your laptop’s Thunderbolt port supports video output through HDMI 2.1 and that the adapter is designed to handle the bandwidth and resolution needed for 4K output. We recommend trying another HDMI cable or direct HDMI connection to rule out adapter compatibility issues. Additionally, ensure that your laptop's settings are configured to output video to the HDMI port. https://www.lg.com/us/tvs/lg-oled48b4pua-oled-4k-tv#pdp_specs If the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. —Renzo
Answered by LG Digital Customer Care

Q: QuestionDoes this tv work with both the Max and Hallmark+ app?
Asked by Romeo.
- A:Answer Yes
Answered by Brandy
Q: Questionhow can i sign into my smart apps. having trouble getting it to sign in. keep saying software error.
Asked by bob.
- A:Answer Connect to internet and apply software updates and app updates
Answered by ValuedBestbuyBuys
Q: Questionhow can i sign into my smart apps
Asked by Anonymous.
- A:Answer Just use your log in and password
Answered by Brandy
Q: QuestionWhy can’t I get the you tube tv app on my tv
Asked by Joanne.
- A:Answer maybe you uninstalled it? Try to reinstall it through the home screen and make sure your tv has a wifi connection to make sure your get it
Answered by AGGG
Q: QuestionWhat if shipping damages my order, what are my options? Will bestbuy pickup from my home for replacement/refund?
Asked by Anonymous.
- A:Answer Call the store that you purchased from they will settle ur issue
Answered by ValuedBestbuyBuys
Q: QuestionIs the TV backwards compatible for streaming with the older 10 year old Apple TV models with an HDMI port?
Asked by Grateful.
- A:Answer It should work as the TV has 4 HDMI ports but if your Apple TV is ten years old (likely the gen 3), then it'll only output 1080. Consider upgrading to an Apple TV 4K (I use it for this TV) to fully take advantage of the TV's capabilities.
Answered by PeteR
Q: QuestionHi. Can the stand width be adjusted? Thanks!
Asked by LGQuestion.
- A:Answer Nope
Answered by Willie
Q: QuestionCan this tv (LG OLED48B4PUA) function without a cable internet connection. In other words, will I be able to use it using only wireless connection? Thanks
Asked by Jack.
- A:Answer Hi there, Jack. Thank you for reaching out with your question. Yes, the LG OLED48B4PUA can indeed function without a cable internet connection. It is equipped with Wi-Fi capability, allowing you to connect to the internet wirelessly. You can access all your favorite streaming services such as Netflix, Disney+, YouTube, and more, directly through the built-in webOS platform without the need for a wired connection. https://www.bestbuy.com/site/lg-48-class-b4-series-oled-4k-uhd-smart-webos-tv-2024/6584787.p?skuId=6584787 If you need assistance setting up the Wi-Fi connection or have any other questions, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. We appreciate your interest in the LG OLED! —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan you bluetooth audio out with this TV?
Asked by Eddy.
- A:Answer Yes, I've got Bluetooth bookshelf speakers connected to mine, and they've worked for me without any problems.
Answered by bentable
Q: QuestionDoes this tv have legs? It says base
Asked by Carol.
- A:Answer base is separate and comes in the box. Can attach and place on TV stand.
Answered by LeeV
Q: QuestionDoes a pedestal stand come with the 48 inch b4 tv?
Asked by BC.
- A:Answer No, just legs that are set very far apart.
Answered by bruce
Q: QuestionWhat version of webos is this TV is it higher or lower than webos5?
Asked by Anonymous.
- A:Answer Hi there! Thank you for your question about the LG OLED48B4PUA. We understand that you're interested in the version of webOS this TV runs on. This model is equipped with webOS, and although the exact version isn't explicitly mentioned in the provided specifications, the B4 Series models generally come with webOS 5.0 or lower. https://www.bestbuy.com/site/lg-48-class-b4-series-oled-4k-uhd-smart-webos-tv-2024/6584787.p?skuId=6584787 For more precise information about your unit, you can check the settings on your TV or reach out to us on Social Media @LGUSSupport, where we’ll be happy to provide additional details. We appreciate your understanding and are here to assist you with any further questions. —Renzo
Answered by LG Digital Customer Care

Q: QuestionI would like to know if this TV supports the Viki app? And no I don't mean screencasting. I want the app on the TV
Asked by Alli.
- A:Answer Hi. I installed Viki on this TV.
Answered by MegB
Q: QuestionHow much ram and storage does this B4 have?
Asked by Raptor.
- A:Answer Hi there, thank you for your question about the OLED48B4PUA model! This TV comes equipped with 3GB of RAM and 32GB of internal storage. This setup ensures smooth performance while allowing you to download and run various apps efficiently. If you have any further questions or need assistance with your TV, please feel free to send us a private message on social media @LGUSSupport. We're here to help! Thank you for considering LG! —Avril
Answered by LG Digital Customer Care

Q: QuestionUsing this TV with HDMI from a Roku device. What is best to run audio to an amplifier that takes an analog signal (RCA jack)? Is it best to use the Optical from the back of the TV through an adapter? Another option is to split the audio out of the ROKU.
Asked by GG.
- A:Answer Hi there, Thank you for reaching out! We understand you're looking for the best way to run audio from your OLED48B4PUA TV to an amplifier that uses an analog RCA input. One option is to use the Optical Audio Output from the back of the TV and convert it to an analog signal using an optical-to-RCA adapter. This setup should provide better sound quality compared to splitting the audio from the Roku, as the TV’s output is designed to handle high-quality signals. If you need assistance with setting this up or have more questions, please send us a private message on Social Media @LGUSSupport. We’re happy to help! —Renzo
Answered by LG Digital Customer Care

Q: QuestionDoes this tv have ambient screen?
Asked by Hodags.
- A:Answer Mine (48" B4 model) does not.
Answered by YoungJedi
Q: QuestionHow would I connect a soundbar to this TV? With a soundbar mount connected to the back of the TV, or a soundbar mount connected to the TV mount?
Asked by ScoobyDoo.
- A:Answer Use the space under the screen if you use the legs to table top mount it.
Answered by RichardK
Q: QuestionWhat are the over all dimensions
Asked by 0311.
- A:Answer Thank you for reaching us regarding LG Smart webOS TV. Here are the dimensions for the LG OLED48B4PUA TV: • Width: 41.5 inches • Height: 23.3 inches • Depth with Stand: 9.1 inches • Depth without Stand: 2.1 inches You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-OLED48B4PUA.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

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