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LG - 48" Class B4 Series OLED 4K UHD Smart webOS TV (2024)

Model: OLED48B4PUA
SKU: 6584787
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Highlights

  • Key Specs
    • Display Type: OLED
    • Resolution: 4K (2160p) (Refers to the number of pixels, both horizontally and vertically, used to capture video/images. The higher the resolution the finer the detail that can be seen.)
    • Screen Size Class: 48 inches (The group size measurement of a screen. This differs from a screen size measured diagonally from corner to corner.)
    • High Dynamic Range (HDR): true (An HDR-compatible 4K TV or other HDR-compatible product displays HDR video content when it's available from sources like 4K Ultra HD Blu-ray Discs and 4K streaming services.)
    • High Dynamic Range Format: Dolby Vision, HDR 10, Hybrid Log-Gamma (HLG) (There are a few HDR formats that tell the TV or other HDR-compatible product how to best utilize its capabilities to display HDR content. HDR technology can support one or multiple formats, each with various benefits to picture quality.)
    • OLED Technology: Standard OLED
    • Refresh Rate: 120Hz (The number of frames per second the device can produce natively without enhancement. Higher rates help produce smooth, seamless pictures.)
    • Specific Manufacturer Technologies: α8 AI Processor (This is technology that's specific to a TV brand (sometimes called proprietary technology). Here you'll see terms related to picture quality, brightness, processors and more.)
    • Smart Platform: webOS (Just like a computer, a smart TV needs an operating system (also called a smart platform) in order to access the Internet, connect with entertainment apps, and play streaming content. Some common TV smart platforms are; Roku TV, Android TV, and Chromecast.)
    • Featured Streaming Services: Netflix, Max, Disney+, YouTube, Prime Video, ESPN+, Apple TV+, Sling TV (Streaming services and other programs are available on this device. Keep in mind, there may be more services supported than just those shown here.)
    • Number of HDMI Inputs (Total): 4
    • TV Tuner Type: ATSC, Clear QAM
    • Works With: Amazon Alexa, Google Home, Apple Home (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Amazon Alexa (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • General
    • Brand: LG
    • Model Number: OLED48B4PUA
    • Product Name: 48" Class B4 Series OLED 4K UHD Smart webOS TV (2024)
    • Series: OLED 4K - B4 (Part of a group of the same product type with similar features.)
    • Model Year: 2024
  • Dimensions
    • Product Height With Stand: 26.9 inches
    • Product Width: 42.1 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth With Stand: 9.3 inches
    • Product Height Without Stand: 24.4 inches
    • Product Depth Without Stand: 1.8 inches
    • Product Weight With Stand: 25.8 pounds
    • Product Weight Without Stand: 25.4 pounds
    • Stand Width: 36.7 inches (The horizontal measurement of the stand/base, or the distance from the outside of one leg to the outside of the opposite leg, as it is attached to the product.)
    • Stand Depth: 9.3 inches
    • Adjustable Stand Width: false (Whether the stand can adjust to have more than one measurement either between the legs or the base itself.)
  • Display
    • Display Type: OLED
    • Resolution: 4K (2160p) (Refers to the number of pixels, both horizontally and vertically, used to capture video/images. The higher the resolution the finer the detail that can be seen.)
    • Screen Size: 48 inches (Size of the screen, measured diagonally from corner to corner.)
    • Screen Size Class: 48 inches (The group size measurement of a screen. This differs from a screen size measured diagonally from corner to corner.)
    • High Dynamic Range (HDR): true (An HDR-compatible 4K TV or other HDR-compatible product displays HDR video content when it's available from sources like 4K Ultra HD Blu-ray Discs and 4K streaming services.)
    • High Dynamic Range Format: Dolby Vision, HDR 10, Hybrid Log-Gamma (HLG) (There are a few HDR formats that tell the TV or other HDR-compatible product how to best utilize its capabilities to display HDR content. HDR technology can support one or multiple formats, each with various benefits to picture quality.)
    • Picture Quality Enhancement Technology: Cinema HDR
    • OLED Technology: Standard OLED
    • Curved Screen: false
    • Refresh Rate: 120Hz (The number of frames per second the device can produce natively without enhancement. Higher rates help produce smooth, seamless pictures.)
    • Maximum Contrast Ratio (Native): Infinite (The difference between the brightest and the dimmest a screen panel can be. A higher contrast produces more in-depth images.)
    • Synchronization Technology: G-SYNC Compatible (NVIDIA Adaptive Sync), FreeSync (AMD Adaptive Sync) (Generally, these technologies allow syncing between a computer/console game's frame rate and the device's refresh rate for a smoother display without tearing.)
    • Closed Captioning: true (The text version of spoken audio displayed on the screen. Devices that can display closed captioning typically have the option to toggle the feature on or off.)
  • Features
    • Remote Control Type: Magic
    • Specific Manufacturer Technologies: α8 AI Processor (This is technology that's specific to a TV brand (sometimes called proprietary technology). Here you'll see terms related to picture quality, brightness, processors and more.)
    • Smart Capable: true (Smart, or smart-capable devices are able to connect directly to your home network in order to stream content from the Internet, run Internet-based apps, or connect to other smart devices.)
    • Smart Platform: webOS (Just like a computer, a smart TV needs an operating system (also called a smart platform) in order to access the Internet, connect with entertainment apps, and play streaming content. Some common TV smart platforms are; Roku TV, Android TV, and Chromecast.)
    • Featured Streaming Services: Netflix, Max, Disney+, YouTube, Prime Video, ESPN+, Apple TV+, Sling TV (Streaming services and other programs are available on this device. Keep in mind, there may be more services supported than just those shown here.)
    • Screen Mirroring: true (Casts the screen of one device onto another wirelessly, using a common protocol (typically Bluetooth).)
    • Screen Mirroring Technology: Apple AirPlay 2, Chromecast
    • Content Sharing: Mobile to TV (The device is capable of connecting to another device in order to send or receive streaming content. Share content from your mobile device to your TV or vice versa.)
    • Indoor Or Outdoor Use: Indoor (Indicates the appropriate environment product was designed to be used in.)
    • Text-To-Speech: true (A system that converts language text into speech.)
    • Video Description: true (Indicates whether the device features descriptive video service (DVS). This service provides narration of key elements in the program, such as actions, costumes, and scene changes, to help engage visually-impaired audiences.)
    • V-Chip: false (Feature that blocks television programming if it has a content rating outside of the acceptable rating(s) configured by the user.)
    • TV Tuner: Digital (The ATSC TV Tuner is a component built into conventional TV sets or other devices for receiving over-the-air broadcast TV without a cable/satellite box. Digital tuners may be purchased separately and connected to a device if it does not have one built in.)
  • Connectivity
    • Number of HDMI Inputs (Total): 4
    • Display Connector(s): 4 x HDMI 2.1 (The number and type of connectors used to connect to an external display.)
    • Network Connector(s): 1 x LAN
    • Audio Only Outputs: 1 x Optical digital audio
    • USB Ports: 2 x USB-A 2.0 (The number and type of USB ports the product has.)
    • HDMI Audio Return Channel (ARC): eARC
    • Wireless Connectivity: Wi-Fi, Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • TV Tuner Type: ATSC, Clear QAM
    • RF Antenna Input: true (This input is used to connect devices such as antennas or cable boxes to a TV via a coaxial cable.)
    • Number Of USB Port(s) (Total): 2 (The total number of USB ports including all generations and versions.)
    • Wireless Networking Standard: Wi-Fi 5 (The wireless networking standard used by the device. Each iteration of the standard developed by the Wi-Fi Alliance corresponds to an existing IEEE 802.11 protocol; for example, standard 802.11ac (or AC) is termed Wi-Fi 5. Refers specifically to the standard the device is designed to use, but ultimately determines product interoperability and backward compatibility including previous versions.)
    • Bluetooth Version: 5.1 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
    • Headphone Jack: false (The device features an interface that allows for the connection of headphones.)
  • Compatibility
    • VESA Wall Mount Standard: 300mm x 200mm (VESA wall mount standards refer to the spacing of screw holes built into a TV in order to fit with standard TV wall mounts. These standards are implemented into most TVs and monitors.)
    • Works With: Amazon Alexa, Google Home, Apple Home (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Amazon Alexa (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Audio
    • Built-In Speakers: true
    • Built-in Speaker Type: Downward firing (Backward, downward, and front-firing speakers direct sound into the room from those respective directions. A soundbar is typically long and rectangular, and designed to act as an all-in-one speaker with greater sound production than that of a TV alone. An acoustic surface is the result of small sound actuators embedded directly behind the screen, turning the entire screen's surface into a speaker.)
    • Surround Sound Supported: Dolby Atmos (Surround sound systems use multiple audio channels and speakers to create an immersive sound experience for the listener. There are also various proprietary technologies that imitate this kind of sound via a device's built-in speakers or soundbar.)
    • Number of Audio Channels: 2.0 (The number of discrete channels of sound output. This can be a single number or multiple numbers separated by decimal(s). The first number is the primary, horizontally directed audio channels. The number after the first decimal, if applicable, is the number of subwoofer outputs or channels. The number after the second decimal, if applicable, is the number of height or atmospheric channels designed to immerse the listener by producing overhead sound effects.)
  • Power
    • ENERGY STAR Certified: true (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
    • EPEAT Qualified: false (The Electronic Product Environmental Assessment Tool (EPEAT) was designed to provide an environmental assessment tool for purchasers. In order to qualify for EPEAT, a product must meet all 23 required criteria.)
    • Estimated Annual Operating Cost: 31 United States dollars (Predicted cost of operating the product under average conditions for one year.)
    • Estimated Annual Electricity Use: 195 kilowatt hours (Predicted amount of electricity needed to operate the product under average conditions for one year.)
    • Rechargeable Battery (Remote Control): false
    • Battery Size (Remote Control): AA (The battery size required for operation.)
    • Number Of Batteries Required (Remote Control): 2
    • Number of Batteries Included (Remote Control): 2
    • Battery Chemistry (Remote Control): Alkaline
    • Voltage: 120 volts (Amount of power needed to support an electrical current.)
  • Included
    • Wall Mount Included: false
    • Stand Included: true
  • Warranty
    • Warranty - Parts: 1 year limited
    • Warranty - Labor: 1 year limited
  • Box Dimension
    • Height: 28.9 inches
    • Width: 50.4 inches
    • Depth: 6 inches
    • CubicDimension: 8739 inches
  • Other
    • UPC: 195174078136

The LG OLED B4 is a premium watching experience that offers more than meets the eye. Entertainment extras like Dolby Vision, Dolby Atmos¹ and FILMMAKER MODE give you the big-picture experience straight from your couch. Enjoy outstanding picture powered by the α8 AI Processor, which uses AI to detect what you're watching and automatically improves the picture and sound quality of whatever you're watching. Search less and stream more, thanks to the next generation of AI technology from LG webOS 24. With Quick Cards, group your favorite apps into categories and even have instant access to over 300 free channels with LG Channels.² All LG OLED TVs have NVIDIA G-Sync, AMD FreeSync Premium and VRR to further improve gaming quality. And four HDMI 2.1 inputs allow you to plug in all the devices you need for the win. Whether you game on consoles or on the cloud,³ the LG Game Dashboard and Game Optimizer put all the control at your fingertips.

  • 8.3 million self-lit pixels: With OLED’s over 8.3 million self-lit pixels see perfect black and luminous color.
  • Alpha 8 AI Processor: Alpha 8 AI Processor detects what you're watching and automatically improves the picture and sound quality.
  • Dolby Vision, Dolby Atmos & FILMMAKER MODE: Enjoy movie magic from home with Dolby Vision, Dolby Atmos¹ & FILMMAKER MODE.
  • Gaming: Packed with gaming features like NVIDIA G-Sync.
  • 4 HDMI 2.1 inputs: Enjoy content from multiple sources with four HDMI 2.1 inputs.
  • webOS, LG Channels & webOS Re:New: With webOS & LG Channels, browse your favorite streaming apps & view 300+ free channels. Enjoy up to 5 years of software updates with webOS Re:New.²
  • 8.3 million self-lit pixels: With OLED’s over 8.3 million self-lit pixels see perfect black and luminous color.
  • Alpha 8 AI Processor: Alpha 8 AI Processor detects what you're watching and automatically improves the picture and sound quality.
  • Dolby Vision, Dolby Atmos & FILMMAKER MODE: Enjoy movie magic from home with Dolby Vision, Dolby Atmos¹ & FILMMAKER MODE.
  • Gaming: Packed with gaming features like NVIDIA G-Sync.
  • 4 HDMI 2.1 inputs: Enjoy content from multiple sources with four HDMI 2.1 inputs.
  • webOS, LG Channels & webOS Re:New: With webOS & LG Channels, browse your favorite streaming apps & view 300+ free channels. Enjoy up to 5 years of software updates with webOS Re:New.²
Whats Included
  • 48" Class B4 Series OLED 4K UHD Smart webOS TV
  • Table Top Stand
  • Magic Remote (MR24)
  • Remote Control Batteries (2)
  • Power Cable (attached)
  • Quick Start Guide
  • 48" Class B4 Series OLED 4K UHD Smart webOS TV
  • Table Top Stand
  • Magic Remote (MR24)
  • Remote Control Batteries (2)
  • Power Cable (attached)
  • Quick Start Guide
Documents
  • Energy_Guide_PDF
  • Energy_Guide_PDF
Disclaimers
  • ¹Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012–2024 Dolby Laboratories. All rights reserved.
  • ²Internet connection and subscriptions to streaming services are required; number of LG Channels subject to change. Software update will automatically download. Consumers who disable “auto-update” will receive a pop-up notification to accept or deny software update.
  • Web-based services and content require high-speed Internet service. Some services may require a subscription.
  • ¹Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012–2024 Dolby Laboratories. All rights reserved.
  • ²Internet connection and subscriptions to streaming services are required; number of LG Channels subject to change. Software update will automatically download. Consumers who disable “auto-update” will receive a pop-up notification to accept or deny software update.
  • Web-based services and content require high-speed Internet service. Some services may require a subscription.

Q: What picture quality enhancement technology does this LG TV use?

A: This LG TV uses Cinema HDR technology to enhance the picture quality.

Q: How many HDMI inputs does this TV have?

A: This TV is equipped with four HDMI 2.1 inputs.

Q: Does this LG TV have built-in Wi-Fi?

A: Yes, this LG TV has built-in Wi-Fi for easy connectivity.

Q: Does this TV include Dolby Atmos?

A: Yes, this TV comes with Dolby Atmos for an immersive audio experience.

Q: How many speakers does this TV have?

A: This LG TV has two built-in speakers.

Q: Why is this LG 48" smart tv 2024 not yet reviewed? What risks am I taking without a review? The make-down price is alarmingly great! Why is that?

A: My hunch is many people who want this technology are seeking larger television screens. People seeking 48 inch televisions are likely much more budget minded and picture may not be as important. So this TV is kind of been no man’s land with respect to their marketing audience. so you’re a great TV and a good price.

Q: What is the difference between the B4 model and the C4 model (OLED48C4PUA)?

A: Hi there. Thank you for your question! We understand that you're curious about the differences between the OLED48B4PUA and OLED48C4PUA models. While both offer stunning 4K OLED displays and 120Hz refresh rates, here are a few key differences: Processor: The OLED48B4PUA features the α8 AI Processor, while the OLED48C4PUA is equipped with the more advanced α9 AI Processor Gen7, which provides better image processing and AI upscaling for enhanced picture quality. Gaming Features: The C4 model supports VRR (Variable Refresh Rate) up to 144Hz, AI Upscaling, and Game Optimizer, making it a better choice for gamers. The B4 model is still great for gaming but maxes out at 120Hz for VRR. AI Features: The C4 model also includes additional AI features like AI Picture Pro, AI Sound Pro, and AI Concierge, which are not present in the B4 model. These enhance sound, picture, and overall user experience. Audio: The C4 model has a more advanced 2.2 channel speaker system with Dolby Atmos and AI Sound Pro for a richer sound experience. The B4 model offers a standard 2.0 channel system. Both models are excellent choices, but if you're looking for a more premium experience with advanced processing, enhanced gaming, and AI features, the C4 model might be the way to go! OLED48B4PUA - https://www.bestbuy.com/site/lg-48-class-b4-series-oled-4k-uhd-smart-webos-tv-2024/6584787.p?skuId=6584787 OLED48C4PUA - https://www.lg.com/us/tvs/lg-oled48c4pua-oled-4k-tv#pdp_specs For any further assistance, please send us a private message on social media @LGUSSupport, and we’d be happy to help. —Renzo

Q: Will this have burn in issues because its OLED?

A: Hello there! While OLED technology, including the LG OLED48B4PUA, can be prone to burn-in issues due to its nature of using organic compounds, LG has incorporated several features to help mitigate this risk. These include pixel shift, screen savers, and automatic brightness adjustments. To further reduce the risk of burn-in, it's a good idea to avoid displaying static images for extended periods and use the TV's built-in settings to manage screen usage. If you have any concerns or need more details on managing burn-in, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you. We appreciate your attention to maintaining your TV's performance. —Renzo

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Pros for LG - 48" Class B4 Series OLED 4K UHD Smart webOS TV (2024)
Picture Quality, Refresh Rate, Black Levels, OLED Quality, PricePicture Quality, Setup, Ease of Use, SizePicture Quality, Brightness, Setup Ease, Weight, Black LevelPicture Quality, Refresh Rate, Responsiveness, Port Count
Cons for LG - 48" Class B4 Series OLED 4K UHD Smart webOS TV (2024)
Remote Control, Software, Stand, Input Lag, UpscalingRemote Control, Connectivity, BrightnessGaming Performance, Refresh Rate, Viewing AngleThere were no cons for this product

Specs

Reviews

Customers are saying

Customers appreciate the 48" Class B4 Series OLED 4K UHD Smart webOS TV (2024) for its exceptional picture quality, amazing black levels, and smooth 120Hz refresh rate, making it a great choice for gamers. The OLED quality and unbeatable price point are also well-received. However, some customers find the remote control takes some getting used to, and a few have noted concerns about the software and stand.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Great HDR 4k Gaming TV

    + Great HDR Min and Max for this price range + G-Sync compatible + 120Hz for Gaming +Deep Blacks and Rich Colors, really showing off the OLED. + No noticeable burn in since being in heavy use from Feb 17, 2025 Currently, I don't have any negatives to report. Quality is great and the burn in worry doesn't seem relevant here as it has many features to keep this from happening. The colors are rich and the black levels are amazing for this price range. I've been gaming since I received it and have been having a great time enjoying the quality of image it provides. I recommend this TV for Gaming or a small bedroom for watching movies.

    Posted by WickedDKS

  • Rated 5 out of 5 stars

    The Ultimate TV: My Research Paid Off!

    LG Has Mastered the Art of the All-in-One TV. This TV is truly in a class of its own and an incredible value. I've had it for over six months now and haven't had a single issue. The size is a huge upgrade from my previous desk TV, and it's definitely been worth it. It's a fantastic all-in-one TV for both work and play, with so many features packed into one device. When I'm gaming on my Xbox, the quality is absolutely fantastic. This TV is so good that I'm already planning to upgrade the rest of the TVs in my house to this standard. LG really holds its value over time, which is a big deal. I did my research for hours before landing on this one, and I'm so glad I did. I even bought one as a birthday gift for a friend, and it's been a game-changer for movie nights at their place. My favorite feature is the ability to turn off the screen while music plays. If you have a music subscription, you can just use the built-in microphone to ask the TV to continue playing your music with the screen off. The Magic Remote is another standout feature. When you shake the controller, a cursor appears on the screen, allowing you to easily point and click on apps instead of having to scroll through a long list. It's a huge time-saver. The TV comes with all the standard smart TV features you'd expect, like major streaming apps and a store where you can download more, including games. It even automatically recognizes when a console or computer is plugged in. For work, it's super easy to connect to. Just grab the remote and select the device you want to put on the screen either by pressing the input button or on screen import button to change the source. The sound is also incredible. I read a review that almost turned me away because the person said it wasn't loud enough. I have the volume set to 10 out of 100, and it's more than loud enough for the entire room. If you want to blast some music, you can turn it up to 100, and it's so powerful you won't even need a separate speaker. You can also play around with the sound settings to get it just right. The picture quality is equally amazing. The OLED display has crisp picture quality and can be adjusted to be brighter or darker. In the photo I provided, you can see a picture of a Cavetown album playing on the darkest setting. Even with direct sunlight coming in from an open window, the glare is barely noticeable and for example not even noticeable when the brightness is turned up which is provide it in the second photo. The HDMI 2.1 ports and 120Hz refresh rate are a huge plus for gaming and movies. Another great feature is the built-in Wi-Fi, which allows you to wirelessly cast your phone's screen with either Apple Cast or Google Cast. I love using this to show friends and family photos I've taken on a much larger screen. You can also connect any Bluetooth headphones or speakers directly to the TV. This is perfect for those times when you want to watch a movie and feel like you're in a theater or watch something early in the morning without disturbing anyone. Finally, you can also get local news channels for free with other TV stations for free as well as long as you have internet. The remote also has dedicated buttons for Netflix, Prime Video, Disney+, LG Channels, Sling TV, and Alexa, making it even easier to get to your favorite apps. This TV is going to last me for years to come. A huge shoutout to LG for making such an incredible TV and to Best Buy for their excellent shipping and handling. They were kind and efficient, and the entire process was seamless. I highly recommend taking advantage of any Black Friday deals for this TV. If you're lost and don't know what TV to get, this is the one. You won't regret it. P.S. if you found this helpful please give it a thumbs up so others can see the comment as well.

    Posted by Ryan25

  • Rated 3 out of 5 stars

    Its decent

    The LG OLED B4 series is an impressive TV for its price, offering fantastic picture quality and a few standout features, though it’s not without its drawbacks. Picture Quality The TV's OLED panel shines with exceptionally bright HDR performance and incredibly deep blacks, creating a level of contrast that surpasses standard 4K TVs and even slightly edges out QLED technology. Whether watching movies, gaming, or streaming, the visual experience is immersive and vibrant. Build and Design The build quality is solid, albeit slightly heavy. However, this heft translates to durability and a sense of sturdiness. Mounted on the wall with bias lighting, the TV looks stunning and adds a premium touch to any room. Installation is straightforward, and the design feels more robust compared to many competitors. I use mine in a 12x12 room, where it fits perfectly. Additionally, I’ve noticed very little glare, even in bright daytime conditions, making it suitable for a variety of lighting setups. Performance and Gaming While the resolution and refresh rate are impressive on paper, the gaming features fall short in practice. Game Mode and AMD FreeSync didn’t work properly with my AMD RX 6800M GPU, causing the screen to flicker black or shut off entirely. As a result, gaming performance can be hit-or-miss. That said, the TV can function as a decent monitor when it works. I’ve had enjoyable gaming sessions, but the refresh rate never feels quite right, regardless of adjustments. Turning off TruMotion improves performance significantly. Smart Features The TV offers a wide range of apps and integrates seamlessly with Alexa. However, the AI features are underwhelming—I’ve noticed minimal benefits beyond slight sound optimization. Sound Quality One of the standout aspects is the built-in speakers. The sound quality is exceptional, delivering loud and clear audio that eliminates the need for an external sound system. It’s rare to find a TV with speakers this good. The Magic Remote The Magic Remote is functional but frustrating. The cursor behaves inconsistently—if you point the remote away from the screen, it gets stuck on the edge and moves prematurely when you bring it back. For comparison, a Wii Remote re-centers seamlessly, making the LG remote feel clunky and counterintuitive. Customer Service Perhaps the biggest downside is LG’s customer service, which is a nightmare to deal with. They make you jump through hoops to prove the TV has a malfunction before approving warranty service. You’re required to take photos and videos to document the issue, but the pictures often fail to send via text, requiring multiple attempts. Afterward, they may demand a video, but since you can’t record while on a call, they frequently deny warranty claims. This creates a frustrating and time-consuming process that undermines an otherwise excellent product. Despite the TV's strengths, purchasing it comes with the risk of poor support if anything goes wrong. Final Thoughts The LG OLED B4 series offers stunning picture quality, robust sound, and a beautiful design that fits well in most spaces. However, gaming performance can be inconsistent, and the customer service experience leaves much to be desired. While it’s a good TV overall, buyers should weigh the risks of potential support challenges.

    Posted by Zito

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