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  • QuestionHow much is the electric usage?

    Asked by coco.

    • Answer Hello there! Thank you for your inquiry about the electric usage of the WM3470CM washer. This model is designed to be energy-efficient, using approximately minimal usage per year based on average use. However, actual energy consumption can vary depending on your washing habits, load sizes, and the specific cycles you select. If you have any further questions or need assistance with your appliance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help you. We appreciate your interest in our products! —Avril

      Answered by LG Digital Customer Care

  • Questiondo you sell a pan to go under the washing machine ?

    Asked by kimmy.

    • Answer No, I don’t sell a lam, but I bought a couple washer and dryer machines

      Answered by Luong

  • QuestionOur LG is about 10 years old but still looks like the new ones. Ours is stacked. Our washer needs to be replaced. Will the new one stack with our dryer. Measures the same.

    Asked by JD.

    • Answer Hi there. We understand your inquiry regarding stacking a new 5.0 Cu. Ft. Front Load Washer with your existing dryer. While dimensions may match, stacking compatibility depends on the specific stacking kit and rear bracket alignment of both units; we recommend checking if your current dryer model is listed as compatible with the new washer's specific stacking kit. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-middle-black/JJ8VPZRCVQ For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this front loader a Non-HE washing machine? The specification says that is not Not High Efficiency. But in the description, it uses the term High Efficiency. If this is not High Efficiency, then how much water does it use comparatively.

    Asked by Dtate033.

    • Answer Hello there. We understand your inquiry regarding the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion Technology - Middle Black. We can confirm that this model is indeed a High-Efficiency (HE) washing machine, designed to optimize water and energy consumption compared to traditional top-load agitator units. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-middle-black/JJ8VPZRCVQ For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes it need a pedestal? I already have a 6 inch rise for it

    Asked by VikkiCoop.

    • Answer Pedestal is optional.

      Answered by PhyllisZ

  • Questionhow many pounds (lbs) of laundry is the capacity?

    Asked by poolenglish.

    • Answer Thank you for your interest in the LG 5.0 cu. ft. Mega Capacity Front Load Washer (WM3470CW) model. The LG WM3470CW front load washer can hold up to 5.0 cubic feet of laundry, which means a lot of clothes! The actual weight capacity will vary based on factors like fabric type and water level. Roughly, one cubic foot of laundry can weigh from 10 to 20 pounds. So, the washer can handle anywhere from 50 to 100 pounds of laundry. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM3470CW.ABWEVUS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCannot seem to connect to WiFi with LG washer. Suggestions?

    Asked by Help.

    • Answer Thank you for raising your concern regarding Front Load Washer (WM3470CW) model and apologize for the inconvenience. To troubleshoot the Wi-Fi connection issue with the LG WM3470CW washer, you can try the following steps: 1. Reset the Wi-Fi Connection: Unplug the machine for at least 5 minutes and then plug it back in to reset the Wi-Fi module 2. Reconnect Using LG ThinQ App: You can use the LG ThinQ app to connect your washer to Wi-Fi. The app provides step-by-step instructions for connecting your LG smart appliances to Wi-Fi 3. Check Wi-Fi Module: If the Wi-Fi indicator does not blink when attempting to turn on the Wi-Fi, it's possible that the Wi-Fi module may need to be replaced. 4. Verify Setup Process: It's suggested to ensure that the initial setup process for the Wi-Fi connection is followed correctly. This may involve starting the Wi-Fi setup process over to address any potential issues. If problem still persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionHow can I get sound on my washer? When I turn on or cycle ends, I need to hear it.

    Asked by Anonymous.

    • Answer It has a good cycles

      Answered by Myke

  • QuestionWe are looking to replace our 13 yr old LG front load washer with this one? Will our existing pedestal - model WDP3V - fit? Do we need to purchase new pedestals or not? thx

    Asked by ASA1212.

    • Answer Hi there! We understand your inquiry regarding the compatibility of your existing WDP3V pedestal with the LG 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/JJ8VPZRCP7 While the WDP3V is a 27" pedestal, we recommend checking the mounting bracket configuration as newer washers may require a specific installation kit to ensure a secure fit with older pedestal models. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care