“Hi, When i connect my Oled65C7 tv to the LG SJ9 soundbar with HDMI ARC cable the display of the soundbar show OPTICAL. I use both HDMI ARC Ports from tv en soundbar. The tv settings are HDMI ARC and simple link is on. With these settings, there no sound”

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• We would be more than happy to look into this for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP

  Answered by LG Digital Customer Care 7 years ago

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• Check the settings with the tv to make sure that you have audio out selected for the device. Beyond that insure cables are properly seated. Try an optical cord to see if that helps things.

  Answered by Lordchubbypants 7 years ago

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