A:AnswerAll I know is that the sales guy told me it would have over 300 apps on it. I hooked it up. I bought the one that is not wifi I think the one you are referring to has wifi but I got the one you plug the cable to your wifi router and back to your dvd player that way its not wireless. however there is only 11 apps on it and the only free is youtube and I bet they start making you pay for that too
A:AnswerWe would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
A:AnswerHad over 2 years works well for the most part playes dvd and BluRays fine problem is that it keeps trying to connect to WiFi then a " Check Network Settings " pops up , movie stops then i have to goto main menu ( or home) then go back to movie to continue watching . Havent found way to turn network settings off .
A:AnswerThe Streaming Audio Blu-ray Player - Black, Model # BP175 is not a region free player. It is region coded for Region A for Blu-ray discs and for Region 1 for regular DVDs. It will play Blu-ray DVD discs or DVD discs that are coded as "ALL" or "0". Please see the label on the back of the unit for more detail. ^Daphane
A:AnswerThe capacity is not provided. This player supports USB flash drive/external HDD formatted in FAT32 and NTFS when accessing files (music, photo, movie). However, for BD-Live and Audio CD recording, use the USB flash drive / external HDD formatted in FAT32.This unit can support up to 4 partitions of the USB device. ^Daphane
A:AnswerThe LG Blu-ray Disc™ Player with Streaming Services, Model # BP175 only has preinstalled Premium Providers apps that were available at the time that the player was released. Regrettably, the Disney+ app was not available at the time that this player was released so it is not available on this player. ^Daphane
A:AnswerYes. Connecting it to wi-fi is optional. You do not need to connect it to wi-fi to use it. However we did have to use a HDMI cord to connect it to the tv. I would be sure her tv has HDMI connections.
A:AnswerWe regret to read that your LG Blu-ray Disc™ Player with Streaming Services, Model # BP175 suddenly stopped playing Blu-ray and DVD discs and we sincerely apologize for any inconvenience. Typically, when you are getting the "no disc" or "check disc" error warnings, it is either that the discs have been placed upside down which we assume is not the issue in this case, or that the lens is dirty and may need cleaning. There are lens cleaning discs for DVD and Blu-ray Players available from retail store that sell Consumer Electronics that you can use to clean the lens. If the discs are dirty with fingerprints or smudges, or if the discs are scratched or broken, the player may not recognize the disc, clean the disc using a soft, dry cloth. The proper way to clean the discs with a soft dry cloth is to wipe from the middle outwards in straight lines. If your discs still will not play, remove any discs from the player and leave the player powered on with the DVD tray opened (if possible) for approximately one hour to resolve the possibility of moisture condensation inside the player. If none of the above steps resolve the issue, the unit will require a repair service...^IFV
A:AnswerThe USB port on the Blu-ray Disc™ Player with Streaming Services, Model # BP175 will display “.jpg”, “.jpeg”, “.png”, and “.gif” file extensions on a USB flash drive/external
HDD formatted in FAT32 and NTFS when accessing files (music, photo, movie). However, for BD-Live and Audio CD recording, use USB flash drives / external HDDs formatted in FAT32. The recommended size for the files is
Less than 4,000 x 3,000 x 24 bit/pixel or Less than 3,000 x 3,000 x 32 bit/pixel. Progressive and lossless compression photo image files are not supported...^IFV
A:AnswerThe LG Blu-ray Disc™ Player with Streaming Services, Model # BP175 only has an HDMI Out for connecting it to other devices like a TV that has HDMI inputs. However, you can can play video, audio and photo files located in a DLNA-compatible digital media server through your home network. To set your laptop as a DLNA-compatible digital
media server, you will need to install the SmartShare PC
Software on your laptop and both the player and your laptop must be connected to the same network. You can visit http://www.lg.com/us to download the SmartShare PC
Software file. The SmartShare PC Software is a customized software edition only for sharing files and
folders to this player...^IFV
A:AnswerYes, this will play region free discs. I bought a box set from the UK and it was labelled region free. All the Blu-ray discs from England played perfectly.
A:AnswerThank you for bringing this to our attention. The BP175 does have an Ethernet port as shown in the owners manual. https://www.lg.com/us/support/product/lg-BP175.DUSALLG ^CP