I bought the Linksys AC2200 router and installed it into my vacation home, in which, the area has very poor internet bandwidth. Speedtests show I get like 8/9 mbps Down and 3/4 mbps up. I tried installing a smartcam and it will not connect to my router. null

Question

Robert116 · Accepted Answer

Since connecting your camera to the router has nothing to do with the internet speed there is something else you need to look for in the connection. If you're having trouble viewing the camera through the internet then it has to do with your internet speed. You should be able to view the camera locally once connected, the modem doesn't even have to be connected tot he router for that to work.

Answered by Robert116 7 years ago

Verified Purchase

Billy · Answer

I got this resolved. I told Linksys that it worked well with a new download of an updated app from SmartCam.

Thanks all who responded.

Bluesguy · Answer

Sounds like you have marginal service to begin with; the AC2200 just doesn't have much to work with. I have 100 mbps service from Spectrum and get excellent coverage. you might try a range extender and try to locate it near the camera location.

Answered by Bluesguy 7 years ago

Verified Purchase

Linksys Staff · Answer

Hi Billy. Please send us the link to this post and your contact details at LinksysCares@linksys.com so we can assist you with your EA8300 router.

“I bought the Linksys AC2200 router and installed it into my vacation home, in which, the area has very poor internet bandwidth. Speedtests show I get like 8/9 mbps Down and 3/4 mbps up. I tried installing a smartcam and it will not connect to my router.”

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