A:AnswerHi, thank you for your interest in our GreatCall products. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of affordable plans that include our Emergency Services for as low as $24.99/month, before taxes and fees. If you have any further questions, please contact our Customer Service at 1(800)733-6632 between 6am – 6pm, Pacific Time.
A:AnswerThe Lively Flip phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage.
A:AnswerHello Penny, the Lively Flip phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage.
A:AnswerHello, GreatCall may be able to transfer your phone number from another carrier. We ask that you activate the phone first with a temporary phone number then you can call our Customer Service at 1-800-733-6632 between 6am and 6pm Pacific time to request the transfer. We will need information that can be found on your Verizon bill and a transfer PIN that will need to be set up with Verizon prior to the request.
A:AnswerHello, the Lively flip phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage. The Lively Flip phone does have larger buttons.
A:AnswerHello Chief, we offer a variety of plans and services ala carte to allow you to tailor the phone to your needs. Please call our Customer Service at 1-800-733-6632 between 6am and 6pm Pacific time so we may discuss the different options available for adding minutes to your account.
A:AnswerHow can I pair my Lively phone with my new Ford F-150 truck? Tried to pair it at the dealership and had no result. Everything was set to bluetooth.
A:AnswerThe Lively Flip cell phone is unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. The Lively Flip was specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network, with a variety of affordable plans. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network.
A:AnswerHello, most numbers can be transferred, ported in from previous carriers. The number must be active with no pending orders and the account information is required. Additionally, some carriers require a pin number for authorization to port the number. Please call us at (800) 733-6632, between the hours of 5am and 7pm Pacific Time, for details and to check if your number is portable.
A:AnswerHello, thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.
A:AnswerHi, you may transfer you number from your previous provider. To do so, keep your previous account active and contact us at 1(800)733-6632 between 6am – 6pm, Pacific Time.
A:AnswerThank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month, for the Lively Flip, and can be viewed on our website, www.greatcall.com.
A:AnswerThank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month, for the Lively Flip, and can be viewed on our website, www.greatcall.com.
A:AnswerThe Lively Flip is a simple to use flip style phone with several of the same features as the original Jitterbug Flip. We have made changes to include some new features such as the ability to listen to the radio and added an alarm clock. The buttons on the new Lively Flip are slightly different, and now include a left/right arrow button. For additional information, please visit our website. You may also contact our Customer Care at 1-800-733-6632.
A:AnswerYou can purchase the phone from Best Buy without paying the activation fee. Bring it home and follow the activation instructions in which a representative of Great Call will stay on the line with you until activation is complete. You can keep the old number. The tech can transfer 9 numbers for you and can instruct you how to add all the other numbers you need.
