Questions & Answers

Q: QuestionYes, I have a 16 year old son that is a gamer and believes he needs an i7 to handle his desires. How accurate may he be?

Asked 9 years ago by SoccerDad.

• A:Answer It honestly depends on what games your son plays. This is the lower end model of the Surface Pro 4. It has no fan, a mobile processor (meant for more general usage), 4 GB of RAM (most gamers want at least 8 GB), and a standard Intel HD graphics chip instead of a dedicated gaming video card. If your son plays less graphic intense games or older games, then this might be ok with graphic settings on low or standard, but if he wants to play more demanding games, then I'd go with an actual gaming laptop. Yes, an i5 or i7 would be a much better choice, but there is more to it than just the processor. Hope that helps.

  Answered 9 years ago by gldoorii

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Q: QuestionI notice this is window 10, but other surface pro 4 says window 10 pro. Is it different window 10 and window 10 pro?? This model is still surface pro though right? And If I buy this, the microsoft programs already installed I mean word, excel ect.. ??

Asked 9 years ago by sn.

• A:Answer The Pro version of Windows just have extra features that make it more suitable for work environment like the ability to connect to a domain and also has the remote desktop feature. For regular home use, the regular Windows 10 should be fine but looking at the specs on this computer, it shows that it does have 10 Pro. I don't think this includes the Office programs, you would have to purchase those separately. Microsoft has the Office Home version for $100/year and you can actually install those to up to 5 computers.

  Answered 9 years ago by quinn

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Q: Questionwhat is the battery life on the surface pro 4 intel core m3? Is it good for a college student?

Asked 9 years ago by maggie.

• A:Answer Battery life is around 6-7 hours. For a college student it is vert well probably one of the best machines you can get!

  Answered 9 years ago by Elisha

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Q: QuestionMy granddaughter is 13 years old and she loves to draw she's pretty good drawer I might say I am looking for something for her to draw on the screen is this something that might work for her

Asked 9 years ago by Huges.

• A:Answer I would also recommend this over the iPad Pro. I've tried a lot of devices as a professional artist, this tool is a powerhouse, and very versatile. Highly recommend. Attached two images; the time it takes me to create is also greatly minimized. Very responsive, and intuitive interface. I'm able to run illustration software, and sketch up with ease. I also get a fully day of use on a charge. You HAVE to get the pro though, I'm uncertaint if they still sell a 32 bit low-end variant. But don't make the mistake of getting a 32bit.

  Answered 9 years ago by Mattayodemeyero

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Q: QuestionCan the RAM be increased?

Asked 9 years ago by Anonymous.

• A:Answer You cannot increase the RAM after you buy it. The RAM is soldered onto the board. You have to choose a higher amount of RAM before you purchase. The SSD is user replaceable though.

  Answered 9 years ago by mujjuman

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Q: QuestionIs the surface pro 4 better than the surface 3 tablet in terms of quality and moveability

Asked 9 years ago by Rita.

• A:Answer Yes the surface pro 4 is slightly thinner and lighter. It has better battery life and is a bit more powerful. The surface pro 3 is outdated. Both have similar high build quality

  Answered 9 years ago by mujjuman

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Q: QuestionI'm interested in this for emails, Internet browsing and streaming videos from Netflix. Would the m3 be adequate?

Asked 9 years ago by Ekmb.

• A:Answer yes

  Answered 9 years ago by Cancel

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Q: QuestionIs this the same Surface that is going on sale at Costco on Nov. 11?

Asked 9 years ago by Chuck.

• A:Answer If you mean the Surface Pro with 4GB, 128GB solid state drive and i5 processor - no, it is not the same. This one at Best Buy has the (slower) m3 processor. However, depending on what you want to use it for, you may not need the i5 processor (that raises the price by 50 percent). If you are strictly a Microsoft Office and internet browser-type of user, the m3 is fine. If you are using heavy-duty applications, then a faster processor is likely better. Note that I do not own either of these machines, so take this advice with a grain of salt. But I can tell you that the two units on-sale at Costco and Best Buy are not the same just based on the specifications pages.

  Answered 9 years ago by iPadGuy

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Q: QuestionHow much ram memory is included 4, 8, or 16?

Asked 9 years ago by Anonymous.

• A:Answer The core m3 model only has 4gb of ram.

  Answered 9 years ago by Elisha

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Q: QuestionMy son had his Surface Pro 3 stolen at college, is it possible to download tracking software on this computer?

Asked 9 years ago by Anonymous.

• A:Answer When I log onto my microsoft account, if the computer is on, it will tell me where my computer is. But I'm not sure how long it will take for thieves to disable that feature. It also won't work if the computer is turned off. You may be able to download something better.

  Answered 9 years ago by Anonymous

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Q: Questioncan a zip drive be plugged into this laptop to save documents to?

Asked 9 years ago by lc.

• A:Answer I would not recommend a ZIP drive (not since about y2k)... You can backup to a Micro SD card; a 128GB Micro SD card for about $50, 200GB for about $70 and 256GB for $150. You could also use a external SSD drive like the Samsung T3, and add 250GB for ~$100 or 500Gb for <$175 or 1TB for ~$350 this is a little bulkier but offers higher performance and greater reliability - it would be my choice if your interested in durability (and you can easily share it/take it to anther machine). And this is about 20x faster than a zip drive was and many times more reliable and smaller [ lower cost per GB - or back then when Zip Drive were measured in MBs ;-) ]

  Answered 9 years ago by 3Tcubed

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Q: QuestionIs this 2015 version or the latest release?

Asked 9 years ago by neo656.

• A:Answer The surface pro 4 was released in 2015, which is the latest version. There is not a newer release as of yet.

  Answered 9 years ago by Anonymous

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Q: QuestionHow does the Microsoft-Surface Pro 4 compare to MacBook Air?

Asked 8 years ago by Marlene.

• A:Answer touch screen faster. I like better Microsoft apps better then apples apps.

  Answered 8 years ago by Mas54Verified Purchase

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Q: QuestionWe need antivirus for surface 4

Asked 8 years ago by Wbajouk.

• A:Answer Yes you do, there is a three months one came with it when I brought it.

  Answered 8 years ago by BestbuyVerified Purchase

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Q: Questiondoes this come with the microsoft office already?

Asked 9 years ago by Anonymous.

• A:Answer No

  Answered 9 years ago by 3Tcubed

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Q: QuestionIs it compatible with my amazon content/cloud that my Kindle uses?

Asked 9 years ago by jae.

• A:Answer its a windows 10 machine so if other computer can do it then yes this would be able to do it as well... The surface is no different then a computer at runs the same software as any 2 in 1 laptop runs

  Answered 9 years ago by helping

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Q: QuestionI am debating on this against the Samsung - Galaxy TabPro S 2-in-1 12" Touch-Screen Laptop - 256GB - Gold. I really don't know which is better. I have always liked my Samsung products and since this tablet offers Windows 10, which is better?

Asked 8 years ago by nyckrash.

• A:Answer I really don't know anything about the Samsung but I have purchased 5 Surface Pro 4s for my sales employees and one for myself. I can honestly say I love the machine. For me, its more of a lightweight laptop that you can use as a tablet. I usually use the keyboard, which is very easy to use but easily detaches or folds back out of the way. Give the Surface a try, at least in the store before you decide.

  Answered 8 years ago by ChadVerified Purchase

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Q: QuestionI'm considering in purchasing this however am I able to download programs onto here as if I would on a laptop? I ask this because I have a program I would need to have on this if I buy it to use for my tests in school.

Asked 8 years ago by Betty.

Q: Questionjust wondering when the sale goes off..

Asked 8 years ago by annie.