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Questions & Answers

Page Showing 61-80 of 153 questions
  • QuestionCan the camera have macro lenses

    Asked by cam.

    • Answer Hi Cam, Thank you for your inquiry. Yes, the Moto G 5G 2024 phone includes a dedicated 2MP macro camera (f/2.4, 1.75µm) as part of its rear camera system, allowing you to capture detailed close-up photos of small subjects. In addition to the 50MP main camera with Quad Pixel technology and PDAF, the device features Macro Vision and Macro video capabilities, making it easier to focus on and photograph objects at a short distance. You can check the phone specification here: https://en-us.support.motorola.com/app/answers/detail/a_id/179364/~/specifications---moto-g-5g---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan I use the internet with this phone

    Asked by Pt4ever.

    • Answer Yes!

      Answered by NicholasP

  • QuestionWill I be able to use this unlocked phone with Indian carriers, for instance?

    Asked by TJ.

    • Answer Unlocked phones will work with any carrier.

      Answered by Deebee

  • QuestionDoes this phone come with a charger?

    Asked by SuzeJ.

    • Answer Yes. The phone comes with a USB Type-C Cable, User Guide, SIM Tool.

      Answered by Deebee

  • Questiondoes this cell phone work without a sim car. will lively carrier be compatible.

    Asked by jg.

    • Answer Hi JG, Thank you for your interest in the Moto G 5G 2024. The phone can still be used without a SIM card for Wi-Fi, apps, streaming, and other internet-based features. However, a SIM card is required for calling, texting, and mobile data service. Lively is an MVNO that uses Verizon’s network, and the unlocked Moto G 5G 2024 is designed to support major US carriers, including Verizon-compatible networks. We still recommend contacting Lively directly to confirm activation compatibility and service support for this specific model before purchasing. You can check this link to see all of this phone's compatible carriers: https://en-us.support.motorola.com/app/answers/detail/a_id/179387/~/carrier-compatibility-%7C-moto-g-5g---2024. -Mitch

      Answered by Motorola Customer Care

  • Questionwill this work with tello or us mibile?

    Asked by bon.

    • Answer Hi Bon, Thank you for your inquiry. The Moto G 5G 2024 Unlocked phone is designed to be compatible with most major U.S. networks and Mobile Virtual Network Operators (MVNOs), including those that operate on T-Mobile, Verizon, and AT&T infrastructure. This means it should work with providers such as Tello and US Mobile, as long as the device is fully unlocked and passes the carrier’s IMEI compatibility check. Tello runs on the T-Mobile network, and US Mobile operates across multiple networks, so both services generally support compatible unlocked devices like the Moto G 5G (2024). Once the phone is unlocked and activated with a valid SIM or eSIM, you should be able to use voice, text, and data without any problem. For final confirmation, it is always recommended to verify the IMEI directly with the MVNO before activation. You can check the link for carrier compatibility here: https://en-us.support.motorola.com/app/answers/detail/a_id/179387/~/carrier-compatibility-%7C-moto-g-5g---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionI HAVE A MOTOG5G AND I WANT A NEW ONE. MY CARRIER IS T-MOBILE. CAN YOU SET THIS PHONE UP?

    Asked by bill.

    • Answer Hi Bill, Thank you for reaching out. Set up services, carrier activation, and device replacement options are handled by the retailer and your carrier. Since this device was purchased through Best Buy, we recommend contacting Best Buy Customer Support or visiting a Best Buy store, as they can assist with setup support, SIM activation, and transferring your data. You can also contact T-Mobile for help activating the phone on your line. We appreciate you reaching out and hope Best Buy is able to help you get everything set up smoothly. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone provide hot spot dats?

    Asked by Anonymous.

    • Answer Thank you for your inquiry. Yes, the Moto G 5G 2024 unlocked phone does support mobile hotspot. This allows you to share your phone’s internet connection with other devices, such as laptops or tablets, over Wi-Fi. Please note that hotspot functionality may depend on your carrier plan, as some providers require hotspot service to be included or may place limits on usage. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with safelink wireless.

    Asked by Phoenix.

    • Answer Thank you for expressing your interest in our product. Yes, the Moto G 5G 2024 unlocked phone should work with SafeLink Wireless, as it is compatible with major U.S. networks and other MVNOs that operate on those networks, including Verizon-based services. However, since SafeLink operates across multiple network partners, compatibility may vary depending on your specific SIM and coverage in your area. We recommend checking directly with SafeLink or using their IMEI compatibility checker to confirm that the device will fully support their service before activation. You can check this link for the carrier compatibility here: https://en-us.support.motorola.com/app/answers/detail/a_id/179387/~/carrier-compatibility-%7C-moto-g-5g---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone will work with a carrier in Peru

    Asked by Lilo.

    • Answer Hi Lilo, Thank you for your inquiry. Our phones should work in Peru, though we cannot guarantee that all features will be supported. We recommend checking with your mobile service provider to confirm that your SIM will operate properly. Please note that Motorola phones are only covered under warranty in the country or region where they are intended for sale, so we don’t recommend purchasing a device in one region for ongoing use in another. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have NCF

    Asked by Kj.

    • Answer Hi Kj, Thank you for your inquiry and interest in our product. Yes, the Moto G 5G 2024 phone does support NFC for tap-to-pay and other contactless features. You can check the link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/179364/~/specifications---moto-g-5g---2024/. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes THIS exact US unlocked unit support eSIM?

    Asked by Anonymous.

    • Answer Thank you for your inquiry and interest in our product. Yes, the Moto G 5G 2024 unlocked US unit does support eSIM in addition to a physical Nano SIM. You can check the phone specification here: https://en-us.support.motorola.com/app/answers/detail/a_id/179364/~/specifications---moto-g-5g---2024/. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes it have a slot for a SIM card?

    Asked by Loni.

    • Answer yes

      Answered by Tomlor

  • QuestionThis phone will work in India with 5 G

    Asked by Anonymous.

    • Answer yes

      Answered by BrijR

  • Questionhow to open back of phone to get to the battery

    Asked by Anonymous.

    • Answer You can't do that. You must take it to a repair shop or you can lose your warranty on your phone.

      Answered by Snoopy67

  • Questionwhat phones have nfc hardware

    Asked by kathy.

    • Answer Yes

      Answered by ShelaneW

  • QuestionDo you sell screen protector for motorola moto g 2024 cellular phone?

    Asked by Anonymous.

    • Answer buy it on Amazon /Walmart or other stores

      Answered by amazonkindle

  • QuestionHow do I transfer data from my phone to the new phone ?

    Asked by Anonymous.

    • Answer Back up yor data to your Google drive/email. Then when you sign in it will transfer. Or do a device transfer thru the nearby share.

      Answered by Benkim

  • Questionhow rugged is this phone ?

    Asked by rusty.

    • Answer it's average Get screen protector etc.

      Answered by amazonkindle

  • QuestionIs this phone new

    Asked by Anonymous.

    • Answer Yes and unlocked

      Answered by KB816