“Incoming phone call details stopped being displayed on my Moto G Plus 5 phone today. Cannot find any reset procedure to rectify this. Please advice immediately. Thank you”

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• Hi pradipcb, That's odd. Let's try to troubleshoot the device. Can you check if the same thing happens while in safe mode? To boot into Safe mode, press the physical power key, touch and hold Power off, touch OK when Reboot to Safe mode appears. Feel free to send us an email to supportforums@motorola.com referring to this post. Thanks. -Anne

  Answered by Motorola Customer Care 2 years ago

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