Finger print reader I have "old" fingers and have had problems when getting finger printed with a reader for a background check. The reader was not able to get a clear image due to the condition of my finger tips. Anyone had old finger print problems? null

Question

Marti · Accepted Answer

I have 74 year old fingers and haven't had any problems yet.

Rinch · Answer

Jess
My original post was not clear. I wasn't referring to the phone being unable to read the fingerprint. Other equipment that was being used for a background check wouldn't read it. Want to know if I might have the same problem with the phone with my "old fingers".

Motorola Customer Care · Answer

Hi Rinch,

Have you tried setting up you other fingers to be scanned on your fingerprint scanner? Make sure there is no dirt on the fingerprint reader for your finger to be read.

-Jess

“Finger print reader I have "old" fingers and have had problems when getting finger printed with a reader for a background check. The reader was not able to get a clear image due to the condition of my finger tips. Anyone had old finger print problems?”

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