“Why do you have the option to purchase a Boost SIM card and phone card with this phone after you click on checkout if Boost service doesn't work on this phone? That doesn't make sense”
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This is what I know (now) based on personal experience. I have learned that"unlocked" means only that a device is capable of being used on any carrier as long as that carrier accepts that particular device. Just because it's unlocked and able to be used on any carrier doesn't mean every carrier accepts that model/type of device. I actually purchased the Moto5g plus because the unlocked Huawei honor was not accepted by Boost. The Moto5g works w Boost for sure. Although it took a minute to find out how.. Here's what to do.. Call customer service for Boost Mobile and tell them you are trying to switch devices,that the new device is unlocked but not accepting the change over to Boost although you were assured it should.. and that person will help as long as you have the imei number (on box). Boost literally just hasn't updated whatever in their system to automatically accept the moto5g plus. I did it and no problem got hooked up and used my moto5g plus w boost. Good luck.
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