I purchased this phone because I was told it was compatible with Verizon. But I am unable to use the text message feature and when I took it in the a Verizon store I was told it was not in fact compatible. I'm confused by the different responses null

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Had same issue. Got told by Verizon to bring phone back to best buy.

Motorola Customer Care · Answer

Hi Christy, Sorry to hear you're having an issue with text messaging. If you look at our compatibility chart: https://www.motorola.com/us/carrier-compatibility, it says there that this phone is compatible with Verizon. Regarding your text messaging, we'd like to know more details as we stand behind our products. Write us an email at supportforums@motorola.com. -Jess

Answered by Motorola Customer Care 5 years ago

“I purchased this phone because I was told it was compatible with Verizon. But I am unable to use the text message feature and when I took it in the a Verizon store I was told it was not in fact compatible. I'm confused by the different responses”

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