I purchased this phone because I was told it was compatible with Verizon. But I am unable to use the text message feature and when I took it in the a Verizon store I was told it was not in fact compatible. I'm confused by the different responses null

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Had same issue. Got told by Verizon to bring phone back to best buy.

Motorola Customer Care · Answer

Hi Christy, Sorry to hear you're having an issue with text messaging. If you look at our compatibility chart: https://www.motorola.com/us/carrier-compatibility, it says there that this phone is compatible with Verizon. Regarding your text messaging, we'd like to know more details as we stand behind our products. Write us an email at [email protected]. -Jess

Answered by Motorola Customer Care 4 years ago

“I purchased this phone because I was told it was compatible with Verizon. But I am unable to use the text message feature and when I took it in the a Verizon store I was told it was not in fact compatible. I'm confused by the different responses”

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