Motorola - One 5G Ace 2021 (Unlocked) 128GB Memory - Frosted Silver
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Description
Features
Qualcomm® Snapdragon™ 750G 5G
Download your favorite movies in seconds. Stream intensive online games without any lag. And feel like you’re right there in the room during video chats. Compared to 4G, 5G delivers more bandwidth, lower latency, and reduced lag time, so you’ll never miss a thing
Universal Unlocked
Compatible with all major U.S. carriers, including Verizon, AT&T, Sprint and T-Mobile. Also compatible with prepaid carriers including Cricket Wireless, Metro by T-Mobile, Google Fi, Simple Mobile, Total Wireless, Tracfone, Net10, Mint, and H2O.
48 MP triple camera system with AI
The sensor gives you sharper, brighter photos using Quad Pixel technology. You’ll never miss a moment thanks to laser autofocus. No matter what the conditions, the f/1.7 aperture lets in more light, while large 1.6μm quad pixels deliver 4x low light sensitivity.
6.7" Full HD+ Max Vision display
Watch movies come to life in vivid, true-to-life colors with improved brightness and contrast. Feel like you’re right there in the room on video chats. And view your favorite games with brighter details, so you can fuel that epic win.
6 GB RAM + 128 GB Storage Memory
Keep multiple apps open at once and move effortlessly between them with 6 GB of LPDDR4 RAM. Plus, with 128 GB of storage on the phone, there’s plenty of room for songs, videos, and movies—and you can add up to 1TB with a microSD card.
Over 2 days of battery life
No one likes running out of juice. Work and play to your heart’s content without worrying about recharging. The 5000 mAh battery keeps you going strong for more than 48 hours, so you can go all weekend long on a single charge.
Enhanced Gaming
In addition to lightning-fast 5G data speeds, the Qualcomm Snapdragon 750G 5G processor delivers faster CPU and faster GPU performance than the previous generation. Stream desktop-quality games smoothly on the go. Watch vivid, lifelike graphics render in an instant.
Advanced water protection
Water repellent. Worry proof. Never let spills or splashes get in your way. Whether you’re going for a run or taking a call in the rain, a water-repellent design keeps your phone protected inside and out.
Android 10
Adapts to you and the way you use your phone, learning your preferences as you go. Your experience gets better over time, and it keeps things running smoother and longer.
The 48MP sensor combines 4 pixels into 1, for an effective photo resolution of 12MP.
*Water-repellent design creates a barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submersed in water, or exposed to pressurized water, or other liquids; may diminish over time. Not waterproof.
Supports up to 1TB microSD card, microSD cards sold separately. Content with DRM restrictions may not be able to be moved to the card.
Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
Water-repellent design creates a barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submersed in water, or exposed to pressurized water, or other liquids; may diminish over time. Not waterproof.
Sim Card sold separately
Based on 5G sub-6GHz network connectivity, providing 125-360Mbps download speeds to the average user. Available with 5G service plan and 5G network coverage (available in certain areas in 2020, expanding after that). See carrier for details.
What's Included
Charger
USB Type-C cable
User Guide
SIM Tool
Key Specs
- Screen Size6.7 inches
- Front-Facing Camera16 megapixels
- Rear-Facing Camera48 megapixels
General
- Product NameOne 5G Ace 2021 (Unlocked) 128GB Memory
- BrandMotorola
- Model NumberPALK0003US
- ColorFrosted Silver
- Color CategorySilver
Display
- Screen Size6.7 inches
Camera
- Integrated CameraFront, Rear
- Front-Facing Camera16 megapixels
- Rear-Facing Camera48 megapixels
- Video Recording Resolution(s) and Frame Rate(s)30
Network
- CarrierUnlocked
- Carrier CompatibilityAT&T, Consumer Cellular, Cricket, Google Fi, Metro by T-Mobile, Simple Mobile, Sprint, T-Mobile, Tracfone, Ting Mobile, Total by Verizon, Verizon, Boost Mobile, H2O Wireless, Mint Mobile
- Network ConnectivityGSM, CDMA
- UnlockedYes
- Universal UnlockedYes
- No-ContractYes
- Mobile Hotspot CapabilityYes
- 4G LTE Band1,12,13,14,17,2,25,26,29,3,30,38,4,41,5,66,7,71
Connectivity
- Headphone JackYes
- Wireless ConnectivityBluetooth, NFC
Power
- Battery Capacity5000 milliampere hours
- Wireless ChargingNo
Compatibility
- Charging Interface(s)USB Type C
- Voice Assistant Built-inGoogle Assistant
- Works WithGoogle Assistant
- SIM Card SizeNano SIM
- SIM Card SlotsSingle SIM
Features
- Model FamilyMotorola One 5G
- Usage Time(s)2 days
- SensorsAccelerometer, Ambient light sensor, Barometer, Fingerprint sensor, Gyro sensor
- GPS EnabledYes
- Pre-Installed Appsyes
- Built-in Storage128 gigabytes
Performance
- Operating SystemAndroid 10
- Processor BrandQualcomm
- Processor ModelQualcomm Snapdragon 750G 5G
- Phone Memory (RAM)6 gigabytes
Dimensions
- Product Height2.99 inches
- Product Width6.5 inches
- Product Depth0.38 inches
- Product Weight212 ounces
Storage
- Media Card SlotmicroSD
- Expandable Storage up to1000 gigabytes
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC840023209956
Customer reviews
Rating 4.3 out of 5 stars with 964 reviews
(964 customer reviews)Rating by feature
- Display Quality4.6
Rating 4.6 out of 5 stars
- Camera4.3
Rating 4.3 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Price
Rated 5 out of 5 stars
Its awesome...Ignore the snobby experts!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to bed last night with 70% battery left!!! Its not a thousand dollar phone and should not be judged as such so ignore the snobby experts who compare it to something much more unaffordable. Im upgrading from a S7 edge that I have owned for 3 years. Its snappy fast in comparison, has a great screen, and battery life is so amazing. Most people just want a reliable phone where they dont have to bother about being attached to the charger like this one. The snobby experts suggest buying the more expensive Big Tech Google Pixel which doesnt have as good as a battery and no SD card. No thank you. I love this and I am ordering another phone for my wife. And if you live in Oklahoma City... Mint mobile is crazy cheap without a contract and provides great 5G! 60mpbs down and 50mbps up. Thats Mint mobile using the T mobile towers by the way.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Middleagedreviewer,
Wow! Excellent choice! We can totally feel that you're very happy with the product you've bought from us. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. - Frank
- Pros mentioned:Battery life, Camera
Rated 5 out of 5 stars
Moto One 5g Ace Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone. Battery lasts all day with heavy use. Nice large display. Great amount of internal storage. Camera produces nice pics. Have not tried night vision. I would recommend.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Chris.
We appreciate your recommendation and thanks for purchasing our product. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. - Frank
- Pros mentioned:Battery life
Rated 4 out of 5 stars
Good phone, I hope they ship it properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone itself works fine if you like Androids. No problems here with battery life/charging. We have 2 of these. The unit I ordered for my son was not packed properly for shipping, fortunately it doesn't seem to get jostled around too much.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NateM, thank you for taking the effort to share this experience with us and we're sorry to hear that the device was not packed properly. Did you get the device in good condition?
As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please send us an email at supportforums@motorola.com. -Ythan
- Pros mentioned:Camera
Rated 5 out of 5 stars
Great phone - even better value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the unlocked model for my wife. She spends quite a bit of time on her phone and likes to take pictures. Good quality camera and fast performance when using apps. Has several features I would like on my (expensive) Samsung. Bonus is the case I purchased with it has a built-in screen protector. This case is not available for my phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are so thankful for giving us a positive rating, JulianP. Glad that you bought one of our products. If you would like, you could join your fellow Moto One 5G Ace users on our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Price
Rated 5 out of 5 stars
Unlocked is Way To Go.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best ways to beat the high cost of monthly cell phone cost, is to buy a unlocked phone. You can find good phones for well under 500 dollars. Then just take your phone to a high quality prepaid carrier and pay 40 dollars a month, with no hidden fees. I upgraded from a Samsung S6 that I paid 700 dollars for in 2016, but just 40 dollars a month for service, After phone outlay, my monthly mobile cost stay low. The Motorola 5g Ace is a bargain at 399. So kick those cell phone blues to the curb, and buy yourself a unlocked phone at Best Buy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RayL, I wanted to take a moment and say thanks for choosing Motorola. To be up to date with our devices, please do follow our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Rated 5 out of 5 stars
Love my Motorola cell phone
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd Motorola cell phone that I've had I really love them. I try the Samsung and I didn't have good luck with it so back to the Motorola for sure.
I would recommend this to a friendRated 5 out of 5 stars
Great phone, Great value @ 5G
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this phone for a week and has been excellent, fast, reliable, no bloated apps, 5G in 90% of the places I have been, regular updates, battery life, enough memory and expandable memory, Qualcomm chip, I love Moto's phone, been with them since early, to the smartphones now, X4, to the G Powers, compared to over $1K phones, for what I do, txt, apps, phone calls, is worth it, I only play games, movies, etc. once in a while, when I have too. But this phone is great for me for I do 90% of the time. I know is not the same Moto it was before, since is owned by Lenovo, but still heading to the right direction.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Echodotexperience, Wow! Thanks for the great rating! We're glad that you appreciate this phone's specfications. You may want to check out, if you have not already, take a look at some other Moto One 5G Ace 2021 user's story here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en/. Love to have you. -Jess
Rated 5 out of 5 stars
Do it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this phone, it has a lot of features that is exclusive for Motorola
I would recommend this to a friend
What experts are saying
Q: QuestionHi, looking a the 5G Ace. Is it compatible with AT&T 5G? Also, how is the processor speed for running apps like Microsoft Teams, Outlook, etc.?
Asked by Andy.
- A:Answer Thanks for your interest, Andy. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, this device is compatible with AT&T. However, 5G support will be added later. - Mike
Answered by Motorola Customer Care
Q: QuestionWhy does my Motorola moto one ace not let me receive txt messages or use video chat with my straight talk sim, but am able to send txt messages and use all other features?
Asked by Mike.
- A:Answer Mine did the same thing with Verizon. had to go on website in my account settings and change my plan to 5G plan. Didn"t cost anymore, but the only way I could fix it. hope this helps Mike.
Answered by Whitey
Q: QuestionWeight listed at 212 oz. That's over 13 pounds!! What is the actual weight?
Asked by FavoriteFridge.
- A:Answer Haha, someone must have wanted to not use grams. Per the Motorola website: 166.1 x 76.1 x 9.9mm, 212 grams
Answered by Meowstic
Q: QuestionIs Moto one 5G ace compatible with Xfinity mobile
Asked by Ashwin.
- A:Answer ...if not compatible with Xfinity wireless, why are they selling them on their site to their Xfinity wireless customers? Do I have to call them instead of believing Motorola site checking for compatibility? When was Motorola site updated for this accurate check before I purchase? Find a good product and deal at the provider then I can't use the product because someone is not up to date or is not honest...I'm a little confused on to buy or not to buy or just wait til my 4G phone craps out? I have only used Motorola for past 1.5 decades and disappointed when I checked about 20 Motorola phones and none are compatible with Xfinity Wireless carrier?
Answered by AaJj
Q: QuestionThe specs say this phone has 64gb of ram. Is that correct?
Asked by dc.
- A:Answer No... it has 6GB of RAM, and either 64GB or 128GB of storage space depending on which phone you buy. It also has the capability of adding an expandable microSD card, up to 1TB. Per Motorola's specifications: Processor Qualcomm® Snapdragon™ 750G 5G Expandable Storage Up to 1TB microSD card6 expandable Memory (RAM) 6GB Internal Storage 64GB built-in / 128GB built-in
Answered by Mark
Q: QuestionJust bought the moto one g5 ace, how many watts is the charger that is included with the phone. Mine was 10 watts and this takes an hour and a half to charge from 30% Are faster chargers available
Asked by Skipdog.
- A:Answer Mine was 10 Watts as well, and that's what Motorola includes with all of the phones as far as I know. The phone supports up to a 15W charger, which should theoretically charge at about a 50% faster rate, approximately. The battery is 5000 mAH (milliamp hours) which is quite a bit of battery power for a phone. That's equivalent to 5 amp hours. 10 watts at 5 Volts DC is 2 amps, and you're taking a battery that's down to 30% (1500 mah) back to a full charge... that's going to take a bit longer than other phones because the battery is so big. So a charger that's capable of 2A charging for 1.5 hours = 3AH, or 3000 mAh for a total of about 4.5AH, or 4500mAH. Close enough to 5000mAH given battery recharging capabilities. A 15 watt charger at 5 vdc is 3A. That's a 50% increase in output. But when we compare charging times, what does this gain you? 3A per hour, or 3000 mAH from 30% (1500mAH) means it will take about an hour vs. hour and a half to recharge to the same point. (Battery recharge rates are not linear, so these values are approximate.) It's faster, but it's still going to take a while because the battery is so big. An alternative is to plug in randomly throughout the day to get a bit of a charge here and there. I do this sitting at my desk at work, or when I'm running around town in my vehicle. I rarely see 80% or less this way, but I typically plug in when I sleep at night. Hope this helps.
Answered by Mark
Q: QuestionIs this a prepay phone or can it be added to my AT&T account?
Asked by SandraD.
- A:Answer Unlocked phone and can be added to most any service.
Answered by Whitey
Q: QuestionMotorola one 5g works with Spectrum?
Asked by Orange.
- A:Answer Hi Orange, thanks for your interest. Yes, the Motorola One 5G Ace is compatible with other MVNOs on Verizon Network. - Mike
Answered by Motorola Customer Care