A:AnswerThank you for the great questions KC. Best Buy Totaltech offers free delivery, free basic installation, and free haul-away. For appliances, we sell the appropriate install kits, such as the gas line for a gas range, and the waterline for a refrigerator. So you would have the cost of the appliance, plus the install kit. Your Best Buy Totaltech membership would cover the delivery, standard installation, and haul-away. You can view all the ways Totaltech saves you money at www.bestbuy.com/Totaltech
A:AnswerThat is a great question Kidpie, and thank you for contacting Best Buy for your microwave needs. If you are referring to replacing an existing OTR (Over the range) microwave, if you are a Best Buy Totaltech member, and purchase the microwave and installation service from Best Buy on the same transaction, then yes, you would be able to get free delivery, standard installation, and haul-away of your old OTR microwave. You can view all of the awesome benefits and services of Best Buy Totaltech by visiting www.bestbuy.com/Totaltech
A:AnswerTotal Tec will come to your home with purchased item and set it up for you. The transfer of files I am sure can be done as well but I would call and ask to be sure.
A:AnswerThank you for your question. With Best Buy Totaltech you would save 20% on the labor to program your remote since it was purchased from Amazon and not Best Buy. To make sure you get the most value from Best Buy Totaltech we invite you to visit www.bestbuy.com/Totaltech so you can view all of the wonderful benefits. If you have any questions, please call us at 1-888-237-8289 that's 1-888-BEST-BUY as we are available 24/7/365.
A:AnswerThat's a great question Nikki, and we apologize that your Best Buy Totaltech membership was cancelled by mistake. Because Best Buy Totaltech is a household membership that can be used at one service address, it would not cover the expense to un-mount your TV from your old address and deliver it to your new address. However if you want to discuss what options we have for you, please contact us at your convenience. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert.
A:AnswerGreat Question! Your Best Buy Totaltech includes free installation and delivery of fitness services, such as an E-Bike assembly. For full information about Best Buy Totaltech and the installation services it covers, please visit www.bestbuy.com/totaltech If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerWe will be sorry to see you go but we completely understand that there may be times when you may need to cancel your membership with us. You can either stop into any Best Buy store location or give us a call at 24/7/365 at 1-888-BESTBUY (1-888-237-8289) and we’ll be happy to assist you.
A:AnswerHello Raymond! For our Autotech services, you do not receive any discount for installations if you're using tech that was purchased either not from Best Buy, or without an active Totaltech membership. We do price match most major retailers and offer free installation on any Autotech services if the product is purchased with an active Totaltech membership. You also get up to 24 months Best Buy Protection/Applecare+ with most purchases! Please review all our benefits by going to www.bestbuy.com/totaltech
A:AnswerHello! If you already own the products you need installed, Totaltech gives you a 20% discount for installation on those. If you are planning on purchasing products, buying them from Best Buy with an active Totaltech membership will give you free standard delivery and installation along with up to 24 months Best Buy Protection/Applecare+. Please visit www.bestbuy.com/totaltech to see even more benefits.
A:AnswerIn order to have the protection via the membership yes the yearly fee must be paid up front. You can cover unlimited devices with your plan, plus you get back up protection against damage to any item you buy in store while membership is active. To me, $199 a year is well worth their time and effort when diagnosing and repairing what ails your electronics...
A:AnswerLaura, thank you for your interest in becoming a Best Buy Totaltech member which includes benefits such as unlimited 24/7/365 tech support for all the technology in your home no matter where you bought it. You can call us at 1-888-237-8289 that's 1-888-BESTBUY, online at www.bestbuy.com/Totaltech, and through the Best Buy app. We look forward to hearing from you!
