A:AnswerMy experience has been just the opposite. Specifically when dealing on line. The agents fixed some issues and did a clean up for faster speed. I use them on a quarterly basis and have never been disappointed!
A:AnswerAbsolutely. If when you purchased you had an active membership then yes the will most likely replace them. Small chance of having them repaired
A:AnswerI found out that it is easy to cancel, because I had to cancel my contract for failure to honor the apparently NOT REALLY TOTAL contract. The GEEKS are also FRAUDS. They refused to replace my laptop fan that another repair store did in 30 minutes right in front of me while I waited. YES it was a delicate operatioin that had to be performed carefully, but that's why I originally signed up for TOTAL with the GEEKs. I thought they were experts instead of very young inexperienced kids managed by incompetent leadership.
A:AnswerI don't think so. You have to purchase coverage. I purched a not out box, plus Best buy 1 year Membership with Geek Squad availability IT'S WORTH IT
A:AnswerYes. But they dont repair in the store. They come to your house. They charge a service fee. Over 60 dollars. I bought a new one for less than the service fee at Best Buy. I have total tech also.
