“The product is not working properly what should I do?”

1-5 of 5 Answers

• This site is only for questions regarding quality and performance not so much for tech support. Also giving more detail as to what the problem you are having will provide better results. Try the netgear tech support forum

  Answered by Danny 8 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Contact your ISP to make sure its compatible with your location on their service.

  Answered by Tweak 8 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Start with the "troubleshooting" information in the manual. Also, contact your cable company to verify that it has been properly installed.

  Answered by ZooDog 8 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Contact your Internet Service Provider

  Answered by ChaseSkipper 8 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• You may have reset the modem by unplugging it and letting it restart.

  Answered by Bill 8 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.