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Questions & Answers

Page Showing 1-20 of 286 questions
  • QuestionDoes this modem have any USB ports?

    • Answer No, this modem does not have any USB ports.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhy do I need this modem if I already have a WiFi router?

    • Answer This is a cable modem, which is required to connect to your cable internet service. Your WiFi router then connects to the modem to provide WiFi access to your devices.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this modem compatible with Xfinity?

    • Answer Yes, this modem is compatible with XFINITY from Comcast, along with Cox and Spectrum. However, it's always best to confirm compatibility with your internet service provider directly.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much faster is DOCSIS 3.1 compared to the previous standard?

    • Answer DOCSIS 3.1 technology is up to 10 times faster than the previous DOCSIS 3.0 standard.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does this modem optimize my internet speed?

    • Answer If you have an outdated modem, you may not be getting the internet speeds you're paying for. This modem, with its DOCSIS 3.1 technology, provides faster upload and download speeds for a better internet experience.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum internet speed this modem supports?

    • Answer This modem supports cable provider plans with speeds up to 1 Gigabit.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this modem include built-in WiFi?

    • Answer No, this is a cable modem only. You will need a separate WiFi router for WiFi connectivity.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the Netgear CM1000 cable modem compatible with Time Warner/Spectrum?

    Asked by EAF49.

    • Answer I'm currently using it with TWC.

      Answered by JustJ

  • QuestionWhat is the best Wi-Fi router to pair with this to obtain the highest Wi-Fi speeds?

    Asked by TLAdams55.

    • Answer The nighthawk x6s ac4000.

      Answered by Anonymous

  • QuestionIs this modem 1000mb? The pic of box say up to 6gb? The netgear page says the new 3.1 standard is capable of 6gb or 6000mb. The Aries DOCSIS 3.1 model says it can do up to 10g. So how can this only be 1000mb?

    Asked by Anonymous.

    • Answer As of right now, there are no consumer grade cable modems that are able to feed your network with anything more than Gigabit Ethernet. Having a modem that is theoretically capable of 6 Gigabit connection to your ISP is useless, as you cannot get the data out of the modem that fast. My sister and I both have the CM1000 modem and get spectacular speeds due to its ability to bind up to 32 downstream channels which allowed my Comcast technician to do some magic and get us both on nearly unused channels in our respective neighborhoods (as far as I understand). The 3.1 DOCSIS standard is great news for those of us that only have cable internet available to us, and will likely be implemented as the cable companies move to IPTV systems. The extra channels and speed your modem is able to bind will be used for your phone and television service. The CM1000 I can recommend without reservation, as my speeds through the ISP modem were around 180 (I'm paying for 200), and the speeds through the CM1000 are 250 or above. Hope this helps.

      Answered by HossBud

  • QuestionDoes this work with COX? Is this the best model and brand for COX?

    Asked by Tyrone.

    • Answer YES. I have COX and have used Netgear and Arris modems without issue. I recently upgraded to Gigablast internet and bought the Netgear CM1000. It has worked perfectly for the few weeks I have had it with no issues. You just need to call them or chat, they will ask for the serial number and MAC address so they can provision it, and in a few minutes you'll be online with your new modem. There are really only a handful of Gigabit-capable docsis 3.1 modems available, and the CM1000 has the highest consumer ratings of the three I looked at, which is why I bought it. For future reference, Cox has a compatible modems list on their website.

      Answered by Steve

  • Questiondoes this - NETGEAR - CM1000 Ultra-High Speed Docsis 3.1 modem- work for phones (voip) as well as internet?

    Asked by Gary.

    • Answer Yes. I currently have an Ooma Telo connected to mine without any issues.

      Answered by etrigan63

  • QuestionIs this unit compatible with Xfinity / Comcast? Will I also need a cable box?

    Asked by Kem.

    • Answer Kem, This absolutely works with Xfinity and any other major cable providers. You're also future proofing yourself by getting a modem that supports DOCSIS 3.1. As for the cable box question, you will not need a cable box to work with this modem, it takes a pure cable connection and negotiates the internet connection itself. You will need a cable box for any TVs you want to watch cable TV on. Hope this helps!

      Answered by Danny

  • QuestionIs this compatible with Optimum services?

    Asked by Angel.

    • Answer Yes, this unit is compatible with Optimum services.

      Answered by CommunityAnswer

  • QuestionDoes this modem work with Suddenlink? If so, what has been your experience? Thanks!

    Asked by JFRT.

    • Answer I bought this modem so I could upgrade my internet speed with Suddenlink. My old modem would only go to 200 - and it often was much slower resulting in a lot of buffering and lost connections. I upgraded to 400 and the modem works great. It is combined with an Eero system in my house and I could not be happier. No more buffering and I have quite a few devices on the network. I knew the Eero system was not the issue. The new modem fixed the problem. If you buy the modem you have to call Suddenlink to get it activated.

      Answered by 1256

  • QuestionIs this compatible with verizon fios?

    Asked by AO.

    • Answer Sadly, no, FiOS is a fiber optic based system, and from the last conversation I had with a Verizon tech, the ONT (outside box) is only allowed to talk to Verizon's own gateways inside the house. If you are not getting your full paid for speed for your FiOS service, you can call Verizon and request that they replace your gateway with the latest model. Another nice feature about the FiOS gateway is you can turn off all if it's routing, DHCP, and wireless function and get yourself a high performance router with multiple radios, beamforming tech, and the internal horsepower to handle lots of devices. I use the Netgear Nighthawk X6(?) model R8000, and it does a wonderful job of figuring out which devices should be on which radio. This is important, because wireless radios will step down their speed to the slowest standard device on any given radio. The R8000 has 3 radios, so my fastest/newest devices are all on their own radio and run at full capacity. Also, a little tip, if you are having range or dropout problems, move your wireless device to the 2.4 GHz radio, it will have longer range and better ability to penetrate walls and other obstacles. The speed difference is very rarely noticeable unless you are doing giant file tranfers within your own network. Hope this helps.

      Answered by HossBud

  • QuestionIf I get this modem, do I need to upgrade my wifi router? What are router requirements for this modem? Wifi Router I currently have: Nighthawk X4S AC2600 Model R7800

    Asked by ridleyrm.

    • Answer Not necessary to upgrade the router

      Answered by HappyCamper

  • QuestionDoes this workwith AT&T?

    Asked by Mariposa.

    • Answer this modem will work on any internet carrier

      Answered by chief

  • QuestionWell this work with spectrum or charter internet service?

    Asked by Rango.

    • Answer Yes it works with spectrum.

      Answered by Happy

  • QuestionThe Best Buy description reads "2 in 1 DOCSIS 3.1 Cable Modem + WiFi Router." I believe this is incorrect and think this is a modem ONLY...but wanted to confirm? Thanks.

    Asked by Techmom.

    • Answer Correct this is a modem only.

      Answered by JmGuTe