“I keep on getting boot of the internet and i have the 3.1 netgear cable modem along with the netgear night hawk a.c. 4000. Never had this issue with the old modem. I return 2 router thinking it was the problem. Is it my modem or router what do u guys thin”

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• I would contact your ISP if I were you and confirm that this modem is appropriately matched with your service. I made sure to call in with my ISP and confirmed that it would work with their gigabit internet service. I have not had any issues pairing mine to a XR500 by Netgear.

  Answered by Kris 7 years ago

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• This modem did not work with my provider's signal, they had me buy a different brand and model.

  Answered by erinR78 7 years ago

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• I would contact your cable company and make sure they have the right modem number in their system. I had the same issue. after they updated it everything worked fine for me. good luck.

  Answered by extension 7 years ago

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• I would have a tech come out and get a reading up to your modem. It could be a line issue

  Answered by michwire 7 years ago

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• Modem. Netgear is junk.

  Answered by squarehead 7 years ago

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