“Not software issue, no need to do diagnostic test, my laptop screen and keyboard not aligned and dislocated. Need to open up the connector and realigned the pieces. Can I bring in and wait for the repair on-site?”
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Hello, GS Agent here. Unfortunately no. Hardware repairs for in-store locations are limited to Apple iPhones repairs, hard drive and battery replacements, and RAM installations. For any other component for any reason, in store geek squad agents are not allowed to, nor have the parts infrastructure, to repair physical damage/hardware defects. Its a matter of liability and logistics. It would have to be sent off to a service center.
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