I bought the item in March 2020, and barely used it. It is no longer opening now when I try to use. What is the matter and would Panasonic offer return or repair?

Thanks. null

Question

I bought the item in March 2020, and barely used it. It is no longer opening now when I try to use. What is the matter and would Panasonic offer return or repair?

Thanks. null

MarkD · Accepted Answer

Call Panasonic. Don't post questions like this on a chat board. We don't work for Panasonic.

CarolineB · Answer

I have heard that manufacturers of disc players recommend using the player periodically to keep the mechanical parts working. You could contact Panasonic to see if it could be returned or repaired.

Panasonic Team · Answer

Hello. As we would need more details to further review this, we encourage you to contact our Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Kindly note that the unit has a mail-in service warranty for 1-year, applied from the moment of purchase. -G

Answered by Panasonic Team 3 years ago

“I bought the item in March 2020, and barely used it. It is no longer opening now when I try to use. What is the matter and would Panasonic offer return or repair? Thanks.”

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