Questions & Answers

Q: QuestionWhat audio formats does this Blu-ray player support?

• A:Answer This Blu-ray player supports Dolby Digital, Dolby Digital Plus, Dolby TrueHD, DTS-HD Master Audio, DTS-HD High Resolution and Dolby Vision.

Q: QuestionHow many HDMI outputs does this Blu-ray player have?

• A:Answer This model has 2 HDMI outputs.

Q: QuestionCan I play standard DVDs on this player?

• A:Answer Yes, you can play standard DVDs and the player will upscale them to near 4K resolution.

Q: QuestionDoes this player support 3D content?

• A:Answer Yes, when paired with a 3D HDTV you can enjoy 3D content.

Q: QuestionWhat is the maximum video resolution of this Blu-ray player?

• A:Answer The maximum video resolution is 2160p.

Q: QuestionDoes this Blu-ray player have built-in Wi-Fi?

• A:Answer Yes, this model has built-in Wi-Fi for streaming content and firmware updates.

Q: QuestionDoes the unit play 4k mkv files or any mkv files at all off a USB drive?

Asked 6 years ago by Evildeals.

• A:Answer Yes, the UB820 will play 4K HDR MKVs from an external hard drive (It has to be plugged into the rear USB input) but it will not play any of the lossless audio tracks. These include DolbyTrue HD, DTSMA-HD and Dolby Atmos. It will play lossy audio tracks (Dolby Digital 5.1/7.1 or DTS 5.1/7.1). The UB820 will also not recognize chapter marks in any MKV files. Despite these "shortcomings", as a pure disc player, the 820 now stands at the top of the mountain. I have a still brilliant Oppo-203 and from a pure video standpoint, the 820 now edges it out.

  Answered 6 years ago by Lewie70

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Q: QuestionDoes this player switch automatically to Dolby Vision when a movie contains that format? Or do you have manually switch to that like the Sony 700?

Asked 6 years ago by Studog.

• A:Answer Yes. It will auto play a DV encoded disc in DV but only if you have DV turned ON in the player settings. If DV is set to OFF, it will play the disc in HDR.

  Answered 6 years ago by Lodolfan16Verified Purchase

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Q: QuestionAs I look to the reviews, I see too many 5's ( as of 9/4/18)... I see one 4 rating. It seems the '5s are written from product managers and not the "Avg. Joe". Now why do I mention this? European ratings are 3's and 4's. Whats up? Who wants to buy a 3?

Asked 6 years ago by SanDiegoGuy.

• A:Answer I got this player a few weeks ago when I got a new LG C8 65" OLED tv. I love it. Its quiet, its fast, it works great. I'm not a product manager nor do I work for panasonic or LG. Nor anything in the industry.

  Answered 6 years ago by MrMichael

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Q: QuestionI am wanting to get a stand alone 4k player and saw this model and the DP-UB900, what are the main differences between this and the 900? Is it better to buy the 900 over the 820 or vice versa? Thanks in advance.

Asked 6 years ago by Manuel512.

• A:Answer The 900 is an older model that has superior build quality. The upcoming (sometime in August) 820 has the newest picture processing and adds HDR+ (as well as Dolby Vision via a later date firmware update). In my opinion the 820 is a better bet. If you are someone that has a dedicated amp/pre-amp, high end speakers and do critical listening to music then perhaps the 900 (or better yet the upcoming 9000 may better suit you but if HDR+ takes off you would behind with the 900 and the 9000 has not even been announced for a US release yet).

  Answered 6 years ago by Akbungle

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Q: QuestionI pre-ordered this and wanted to confirm does this support Dolby Atmos and is there update to support Dolby Vision?

Asked 6 years ago by Mhutter79.

• A:Answer The Dolby update was just released. And it supports Atmos out the box.

  Answered 6 years ago by BobbyBlu

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Q: QuestionI currently have the Sony UBP-X700 due to it having the HDMI Audio Output. Does the Panasonic have this output?

Asked 6 years ago by BKRHINO.

• A:Answer Yes. The DP-UB820 has two HDMI outputs, one of which is for audio only.

  Answered 6 years ago by bobknVerified Purchase

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Q: QuestionIs this player region free?

Asked 6 years ago by Mike.

• A:Answer No it is Region A for BD and Region 1 for DVD.

  Answered 6 years ago by NHHomeTheatre

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Q: QuestionI have a LG B7 and I keep tv on expert bright 99 percent of the time. With this player if I set it to OLED and do all settings and play 4k disc or blu ray will the player adjust for best picture or will I have to change tv picture settings as well.

Asked 6 years ago by Dancer79.

• A:Answer You'll have to adjust the settings on the TV yourself. I can definitely recommend watching a setup video about the Pansasonic UB820 for a quick setup there is one out there and for your TV (I have the same one) go to rtings and they have specifics for how to properly adjust and calibrate your TV. As for HDR and Dolby Vision rtings recommends using I believe Technicolor expert for HDR, and Cinema Home? I can't remember off the top of my head for DV. Those settings are automatic anytime an HDR output is displayed and no need to tweak anything.

  Answered 6 years ago by McRib

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Q: QuestionWhat is the HDMI spec on the audio out? I'll be running the separate audio out to a Marantz 1.4 HDMI input. Will I be losing anything?

Asked 6 years ago by Harry.

• A:Answer I can't confirm whether the HDMI audio out is HDMI 1.4 or 2.0 but I can tell you that for audio only it doesn't matter. The UB820 will pass all audio formats out it's HDMI audio port. What you don't get out the HDMI audio port, if you use it as a second Audio/Video HDMI out, is 4K video, so most likely the audio HDMI out port is only HDMI 1.4. Since your Marantz is HDMI 1.4 it won't pass 4K video anyway so you're not missing anything in regards to your current equipment's capabilities. I'm currently using the UB820's Audio out HDMI to send audio only to a Marantz AV7005 pre-amp which only has HDMI 1.4 inputs as well. I connect the Video HDMI out directly to my TV for 4K HDR. I'm not ready to jump to Dobly Atmos sound so with this setup I get the full video benefit of 4K HDR video to my TV and get Dolby HD and DTS Master audio thru my Marantz. So, you're not "missing" anything because your Marantz will still process all the formats it's capable of.

  Answered 6 years ago by TonyVerified Purchase

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Q: QuestionWill this player work with a tv that is not 4k? I have a Panasonic Plasma that I love, and I would like to keep it for a few more years.

Asked 6 years ago by Kyhillbilly.

• A:Answer Yes, I have a Sony TV and the Panasonic works. Waiting for a new OLED and then will take full advantage of the full Panasonic features. FYI don't forget when you get a 4K replacement you may need a new HDMI cable.

  Answered 6 years ago by HowardVerified Purchase

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Q: QuestionPlanning on buying the Panasonic DP-UB820 4K UHD BLU-RAY PLAYER. I plan on buying a new TV in the near future, however for now will this player work on my existing Samsung HD Smart TV (2012 MODEL # UN55ES6500F) it does have HDMI Ports?

Asked 6 years ago by DaveJR.

• A:Answer Yes, it has hdmi and will work, but will obviously only display in the max resolution for your tv. When you buy the new tv make sure it supports Dolby Vision and HDR10 to take advantage of the new hdr formats.

  Answered 6 years ago by PhlotonVerified Purchase

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Q: QuestionIs the Dolby Vision on this tv only compatible with certain TV's I have a vizio p series now and am looking to Add an LG B8 or C8. Will it work with these?

Asked 6 years ago by Brohemm.

• A:Answer Dolby Vision will output to any DV capable TV. The LGs are great sets and support Dolby Vision so you're good to go.

  Answered 6 years ago by Lewie70

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Q: QuestionDoes anyone know if this player outputs a 5.1 signal from Netflix and Amazon Prime through the HDMI audio output? Thank you.

Asked 6 years ago by Stan.

• A:Answer It appears it will HOWEVER the app experience is EXTREMELY slow, Netflix took forever to load and I gave up waiting TBH. If you're looking at dropping 500 on a blu ray then you should seriously consider dropping the money on a roku or using built in TV applications if you have a newer TV (ie the newer lgs and sonys, no experience with current Samsung) as the experience is better. It's a great blu ray player and it's just very focused on being just that, a great blu ray player. Also for some reason the Netflix app defaulted to constant dolby vision output for the menus and etc, I've never seen this behavior as every other device I've used it sticks to an sdr signal in the menus.

  Answered 6 years ago by KenjiVerified Purchase

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Q: QuestionDoes this player support bluetooth headphones?

Asked 6 years ago by Needa4KPlayer.

• A:Answer No, this product does not feature Bluetooth.

  Answered 6 years ago by CommunityAnswer

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