“Everytime this player is shut off, when it is rebooted, it says "can't read disc.". The only solution is to open the tray and close it, but then it looses the pause point. It make the player almost unusable. Any suggestions? I've tried everything.”

1-4 of 4 Answers

• Is it with every disc? I had only one disc do this. Look up how to clean the disc and the quality of the disc made today.

  Answered by Papajack 1 year ago

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• We would be more than happy to look into it further. Please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M

  Answered by Panasonic Team 2 years ago

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• Have you tried cleaning your players and make sure you clean them blue rays discs before putting them in

  Answered by Louis 2 years ago

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• perhap you can try to reinstall the software erase and reinstall the software.

  Answered by beau 2 years ago

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