A:AnswerHi! Yes, as long as the cell phone supports Bluetooth headsets it should work. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.
A:AnswerHello Charlie! The Explorer 505 will work with apps that support Advanced Audio Distribution Profile (A2DP). Feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions!
A:AnswerCurrently we don't have an Explorer 502 model but the Explorer 500 and Explorer 505 are the same headset, the name just changes depending on the seller/SKU.
A:AnswerThe voice commands come from your phone, not the headset. I have Android. Once the headset is paired to a phone, pressing the button on the headset for 2 seconds is the same as pressing the HOME button on the phone for 2 seconds, i.e., it invokes the 'assistant' on the phone. I can then speak a command, such as 'call Mary's cell' and the phone executes that command.
The instructions make it sound as though the headset should be replying to your request, when it is actually the phone.
