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Hi Dave! Both devices belong to our M family but the main difference between these two devices is talk time. While the M165 provides up to 7 hours of talk time, the M95 has up to 11 hours of talk time and that the M165 provides voice answer/ignore feature. Both devices belong to older generations of our products, nevertheless many of our customers still use them. We hope you will find this information useful. For more details on these products: https://bit.ly/3fV5DgM and https://www.poly.com/content/dam/plantronics/documents-and-guides/product-sheets/m165-ps-en.pdf
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