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Try to unpair the old phone then pair the new one. DON'T BUY THE "EXTENDED" TWO YEAR WARRANTY, THIS HAS A ONE YEAR WARRANTY AND THEIR WARRANTY STARTS THE DAY YOU BUY IT. Geek Squad Virtual Agent: Hi! I'm your automated Virtual Agent. I'd love to help you. To get started, select a topic or type your question below. You can chat with a live person at any time.
Sorry, there was a problem. Please try again later.Hello and thank you for your honest review! We are sorry to hear about your experience with the M95, if the unit is not charging and a different cable doesn't make a difference, most likely there is an issue with the actual unit. Our headsets come with a 1 year warranty from the purchase date, please contact Plantronics Customer Care at 855-765-7878 so we can help you out!
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