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Hello JM, Great question.Steel doors and aluminum door frames may occasionally cause interference for the Contact Sensor. We recommend testing the sensor on your door or window to determine if there are any issues. More install tips for the Ring Alarm Contact Sensors: https://support.ring.com/hc/en-us/articles/360043818431-Tips-for-installing-your-Contact-Sensor-2nd-gen-. Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring
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