A:AnswerHi KSC2023.
Good question. Yes, the Ring Alarm Contact Sensor (2nd Gen) can be installed using the included mounting tape or screws and anchors. The contact sensor is made up of two parts: the sensor and the magnet. One part should be mounted on the door or window, the other on the trim. It doesn't matter which one goes where.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerVwry easy. I messed one up when putting it up. Just a hair dryer to gently warm it up and it peels right off. Get some goo gone doe the resudue.
A:AnswerYou can. By default, the base station and keypads will chime when the sensor activates (in this case, when the door opens). In the settings on the app, you can set phone alerts for door opening or closing. If you set this, you will get a phone alert within a couple of seconds of the sensor activating, telling you the date and time the door was opened.
A:AnswerThe delay notification can only be configured for the base station; however, you can change the mode settings for the sensors to not send any alerts when at home.
A:AnswerHi TamG.
Great question. No, you do not need to subscribe to a monitoring plan. When you get a Ring Alarm, you can either self-monitor your own alarm system, or you can utilize the Ring Professional Monitoring service that comes with the Ring Protect plan. Professional monitoring is a service that monitors Ring Alarm for alarm signals, and can notify emergency contacts and request emergency dispatch from the authorities. The Ring monitoring center is a team of trained agents in a secure location who watch all Ring alarms 24/7/365. For more information, visit our support center: https://support.ring.com/hc/en-us/articles/115005322066-Understanding-Monitoring.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your concern.
All the Best,
Nicole with Ring.
A:AnswerHello JoJo,
Yes, you will get audio alerts when a Sensor is opened, and you can review Sensor activity history in the Ring app. The Contact Sensor is made up of two parts - the sensor and the magnet - and when installed on your door or window, it can tell if the door or window is open or closed. Changing audio tone setting is easy within the Ring App. Please review this article for more information regarding the Sensor: https://support.ring.com/hc/en-us/articles/360039497552
For further questions or support, please visit: https://community.ring.com/.
Thank you,
Alexis with Ring
