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Questions & Answers

Page Showing 61-75 of 75 questions
  • Questiondo this ring doorbell have color night vision

    Asked by skk.

    • Answer Yes

      Answered by KarenW

  • QuestionDoes the Solar Charging Bracket for Ring Video Doorbell 3 work with this newest Ring doorbell?

    Asked by Soso.

    • Answer Hi Soso. Thank you for your question. No, the Ring Battery Doorbell is not designed to work with the Ring Solar Charger for the Ring Video Doorbell 3. The Ring Solar Charger for the Ring Battery Doorbell uses the USB-C port on the back of the Ring Battery Doorbell to extend the battery life. If any additional information is needed regarding your Ring Alarm Kit, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Matthew from Ring.

      Answered by Ring

  • QuestionWhat year was this product msde?

    Asked by Dj.

    • Answer Hi Dj. Thank you for taking the time to ask this question. The Ring Battery Doorbell is Ring's 2024 release doorbell. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionCan the ring door bell only be used on 2.4ghz wifi?

    Asked by KC.

    • Answer Honestly IDK, but setting it up was very easy with my home wifi, just need to have an Amazon account t in order to properly set it up

      Answered by Eddie

  • QuestionCan my wife both use this on our i phones and echo show?

    Asked by Blake.

    • Answer Can be used on multiple I phones. Not sure of echo show

      Answered by Chick

  • QuestionCan I add more cameras to this system

    Asked by Will.

    • Answer Hi Will. Thank you for your question. Yes, you can add multiple Ring cameras and doorbells to your location. You can also link your Ring devices for additional security. We have included a link here to an article on our website with more information on linking your Ring devices: https://ring.com/support/articles/1zghb/How-to-Link-Your-Ring-Devices-for-Enhanced-Security. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionCan this doorbell be installed on siding trim that is aluminum? If not what type of surface can it be installed on? Thanks!!

    Asked by casualclass.

    • Answer I installed it through aluminum siding. No problem.

      Answered by JerryR

  • QuestionWhat is the temperature range of the rechargeable battery?

    Asked by Anonymous.

    • Answer Hi Neighbor. Thank you for taking the time to reach out to us with your question. The operating temperature range of the Ring Battery Doorbell is -4°F to 122°F (-20°C to 50°C). Prolonged exposure to direct sunlight and other conditions may increase the temperature of your device and affect performance. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionCan video be viewed without a subscription?

    Asked by Linlu.

    • Answer For the first month you get all the features. After that you have to pay about $10 a month to keep all the features. If you don’t pay the $10 a month it’s still works for answering the doorbell and looking out the camera whenever you want and taking videos, but it doesn’t automatically record the videos and doesn’t save them automatically for you to watch them at your own discretion. nor does it notify you what kind of motion is at the door.

      Answered by Tenet

  • QuestionIs this Ring 5G or 2.4 Ghz?

    Asked by Ferd.

    • Answer Hi Ferd. Thank you for taking the time to ask this question. The Ring Battery Doorbell is not compatible with a 5GHz wifi connection. The Ring Battery Doorbell requires an 802.11 b/g/n wifi connection at 2.4GHz and a minimum upload speed of 2 Mbps for optimal performance. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • Question“If I purchase this model, can I connect it to existing wiring and use both the wire and the battery together? Also, is it compatible with my old chime?”

    Asked by AP.

    • Answer Yes, this model can be hardwired. The batter will be a backup in case of a power failure.

      Answered by Anonymous

  • QuestionCan I install directly on a hurricane proof door?

    Asked by Pepper.

    • Answer The doorbell can be installed on any flat surface.

      Answered by JeffH

  • QuestionDoes this camera come with a mounting bracket? Or do I have to buy one separately?

    Asked by Dollbaby.

    • Answer Hi Dollbaby. Thank you for taking the time to reach out to us with your question. Yes, the Ring Battery Doorbell comes equipped with the mounting bracket and the screws. We have included a link here to an article on our website with the installation instructions for the Ring Battery Doorbell: https://ring.com/support/articles/9s4tp/installing-battery-doorbell. If any additional information is needed regarding your Ring Battery Doorbell question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionHow do you replace or recharge the battery?

    Asked by Battery.

    • Answer Hi Battery. Great question. The Ring Battery Doorbell has a built-in rechargeable battery. To charge the device, remove it from the mounting bracket and charge it using a micro USB charging cable. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs the battery removable so that you don't lose the ability to use it while the battery is charging by installing a charged battery like the previous version had? Or do you have to lose the doorbell function and added security while the battery charges?

    Asked by BestBuyCustomer.

    • Answer I was able to still use my camera while charging

      Answered by DeniseW