“I bought a ring doorbell. I put the application on my phone. I went through all the steps email ECT. But once I tap create an account comes up something went wrong and won't let me setup an account? What am I doing wrong?”
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Hi JF. Thank you for taking the time to ask this question. I would be happy to address your concerns regarding the account creation issues. Please ensure that your are connected to wifi or cellular data. If you have a VPN, please disable it. Ring does not support the use of Virtual Private Networks. Open the Ring app and tap Create Account. Enter your First Name and Last Name. Choose your Country. Enter and confirm your Email address. Create and confirm your Password. Verify your email address. Following account creation, you should receive an email from us to verify your email address within a few minutes. Tap the button in the email notification. Once verified, you'll be able to continue completion of your account setup. During account setup, you have the option to link your Amazon and Ring accounts, so you can use features like the Ring Alexa Skill on Echo devices. You will need to know your Amazon password in order to link your accounts. At Ring, our top priority is to ensure that you have the best possible experience with our products and services. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Amilia from Ring.
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