If I do not subscribe to the cloud service, am I still able to download video when I receive an alert from the Ring Doorbell app? null

Question

Mark · Accepted Answer

No. You have to subscribe to the service to make use of any video captured. This includes downloading it, or even viewing it. This system requires you buy a subscription in order to use properly. My subscription at the time of this writing is about 10 bucks a month.

Answered by Mark 7 years ago

Ring · Answer

Hello NeedInfo,

Thanks for contacting me.

Our optional cloud service plan for $3/month allows you to access/download/share past Ring videos. Without this service, you'll still receive real-time video alerts on your smartphone as well as have access to Live View.

If I can assist you any further please feel free to contact me at Kaitlyn.rosenthal@ring.com.

Thanks,

Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com

“If I do not subscribe to the cloud service, am I still able to download video when I receive an alert from the Ring Doorbell app?”

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