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Make sure you have the motion detector, the white part on the bottom of the camera, level. This will insure that the detector is only looking straight out and down. I had the same problem with my driveway camera and this solved it. See the instructions.
Sorry, there was a problem. Please try again later.Hi JHugo, Your motion sensitivity slider is your tool to determine exactly what you want your Spotlight Cam Slider/Mount to react to. By moving the slider between "People Only" and "All Activity," you can fine-tune your Ring device to fit the particular circumstances of your location. This article will teach you to use the motion sensitivity slider so you can properly set up your Ring device and make it a more effective detection tool: https://support.ring.com/hc/en-us/articles/115004171383-Using-the-Motion-Sensitivity-Slider-on-Your-Spotlight-Cam-Wired-Mount Please feel free to email me directly if you need help adjusting the settings for your home environment: [email protected] Bilan J, Customer Satisfaction Specialist
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