A:AnswerHi Frank.
Thanks for asking. This is the Ring Video Doorbell (2nd Generation). With Ring Video Doorbell (2nd Generation), stay connected to your home from anywhere by seeing who’s at your door and answering it right from the Ring app. Enjoy enhanced features like upgraded video quality from 720p HD to 1080p HD, near-zone motion detection in areas as close as 5 to 15 feet in front of your home, and a reimagined mounting setup that simplifies installation and removal of the battery for easy charging.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi RN.
Thanks for asking. Yes, with a Ring Protect Plan, you can save, review, and share video recordings from your Ring device to your Ring account. Ring Protect Plans start at as little as $3.99 per month.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi Starr.
Good question. Yes, the Ring Video Doorbell (2nd Generation) is a battery-powered device. It can be installed without drilling by using the Ring No-Drill Mount (sold separately). You can get notifications to your phone, a Ring Chime or compatible Alexa-enabled device (each sold separately). Visit our support center for more information.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi Zenn.
Great question. Yes, the Ring Video Doorbell (2nd Gen) offers two-way talk so that you can speak to visitors at your door. You can stay connected to your home from anywhere by seeing who’s at your door and answering it right from the Ring app.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi Franny.
Good question. Yes, the Ring Video Doorbell (2nd Generation) will require recharging, unless it is hardwired to an existing doorbell system or transformer with 8–24 VAC, 40 VA max, and 50/60 Hz for continuous charging. With Ring Video Doorbell (2nd Generation), stay connected to your home from anywhere by seeing who’s at your door and answering it right from the Ring app.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi MrzPatlan.
Great question. Yes, the Ring app can be downloaded on a compatible Android device. The Ring app requires Android 9 (or higher). If your mobile device does not have the latest operating system, the Ring app may not work as expected, or you may not be able to access the Ring app.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHello.
Thanks for asking. No, a subscription is not required for the Ring Video Doorbell. The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account.
Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi Marko.
Thank you for asking. Yes, the Ring Stick Up Cam Battery is an indoor/outdoor camera, so it can be used indoors. Ring Stick Up Cam can be mounted anywhere indoors or out; it can sit on its own stand or be mounted to a wall or ceiling (with a special universal mount, sold separately), but works best when approximately five to seven feet off the ground.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi Wifi.
Thanks for asking. Yes, the Ring Video Doorbell (2nd Generation) requires a wifi connection. It is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi Gigi.
Good question. The Ring Video Doorbell (2nd Generation) provides 1080p HD color video. It also offers night vision, which is not in color. Visit our support center for more information.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi Joseph.
Good question. No, you do not have to sign up for the optional Ring Protect Plan. The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account.
Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerIf you have a wifi network it should. Wifi is a world wide standard. You shoud try to install the Ring program first to see if it is available there.
A:AnswerA lot will depend on how often it gets triggered. On average, our device triggers about 5-6 times a day. It's generally us coming/going, Amazon deliveries, or occasionally traffic passing on the street. Some days it's more frequent; our unit generally lasts about 3 weeks before needing to be recharged. You get a message on your phone that your battery is at 30% and needs to be recharged, plug it into a USB and it fully charges in about an hour and a half. You can also use the app to check it's status any time, so if you expect to be away from home for a time you can check it before you leave to see if you need to charge it to cover your absence.
