What output on the transformer is required? null

Question

Bearsmom · Accepted Answer

Transformer voltage is 15 volts on the wired doorbell. Once you set it up you can see the volts in the ring app to see if it good or not. The camera won’t function if the volts are off. I had one producing a higher voltage and the ring camera would not power on but the app told me the reading of the volts while setting up so I could fix it.

Answered by Bearsmom 3 years ago

Ring · Answer

Hello Bill,

Thank you for asking this question, as it is one of the most vital questions to inquire on when installing a Ring Doorbell Wired to existing doorbell wires. The Doorbell Wired must be hardwired to an existing doorbell system or transformer with 10-24 VAC, 40VA max, 50/60Hz for continuous charging. You can find this, and other useful information regarding the Ring Doorbell Wired on our Help Center here: https://support.ring.com/hc/en-us/articles/360055740151-Video-Doorbell-Wired-Information

I would love to ensure all of your questions and concerns are answered properly, and invite you to reach out to us directly. https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch

Thank you,
Caitlin with Ring

“What output on the transformer is required?”

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