Customers appreciate the ease of use, excellent video quality, and straightforward installation of the Wi-Fi Smart Video Doorbell. Many also highlight its value for home security and the included chime. While some experienced connectivity issues or compatibility problems with existing systems, the positive feedback on usability and video quality outweighs these concerns.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,068 reviews
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Easy to install!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent value! I can’t believe I wanted this long to purchase the ring doorbell. This is an excellent value for both items. I like the wired version, don’t have to worry about batteries. Another excellent feature is the syncing with my Alexa devices. I feel much more secure with these items. If you’re on the fence, take the plunge, you won’t be disappointed!
This review is from Ring - Wi-Fi Video Doorbell - Wired + Chime - Black
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
All Good!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My first doorbell install and it could not have gone any better. The walk-thru visuals and text on the app were very clear and the chime plugin topped it off. Thank you!
I would recommend this to a friend
Rated 2 out of 5 stars
Frustration with Ring Chime Generation 2 Installat
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Ring Chime Generation 2, and unfortunately, my experience has been far from satisfactory. I was excited to enhance my home security system, especially since my Ring Doorbell works perfectly. However, the installation process for the Chime has been incredibly frustrating.
Despite following all the recommended steps from Ring Support—resetting the Chime, restarting my Wi-Fi, and even routing my Wi-Fi ports to ensure compatibility—I still cannot get the Chime to connect. I’ve attempted everything suggested, yet the device continues to fail during setup, displaying persistent error messages.
While I appreciate the functionality of my Ring Doorbell, the Chime has been a major disappointment. I expected a seamless integration, but this has turned into a lengthy hassle. I hope Ring can improve the setup process for their Chime devices in the future.
If you’re considering purchasing the Ring Chime, be prepared for potential installation difficulties, even if you have a well-functioning Ring Doorbell.
No, I would not recommend this to a friend
Brand response from Ring
Posted .
Hi Lakshmanan.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Video Doorbell Wired and Ring Chime right away. The features and technology provided by the Ring Video Doorbell Wired and Ring Chime are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the issue you mentioned in your review
It sounds like the device is not performing as expected. Since you've already reset the Chime, restarted your Wi-Fi, and configured your router ports, but the Chime still won't connect, there are a few additional things we can check. First, verify that the Chime is showing the correct light pattern during startup. You should see the light flashing when you plug it in, which indicates it's ready for setup. Make sure you're keeping your mobile device close to the Chime throughout the entire setup process, as distance can cause connection issues. Also confirm that your Ring app and mobile device are fully updated to the latest versions, as outdated software can prevent successful setup.
If you continue experiencing connection issues after the factory reset and have confirmed all the basics are correct, this may indicate a hardware issue with the Chime itself. At this point, you should check the device warranty and replacement eligibility, as the Chime may need to be replaced if it won't connect after completing all troubleshooting steps.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best, Miyuki from Ring.
Rated 5 out of 5 stars
Ring doorbell happy customer
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
exceptional product for the price point. Would not purchase anything else as I am very happy with this unit.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Ring Doorbell Wired + Chime
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this Ring Doorbell Wired and Chime! The quality of the videos is excellent!
I would recommend this to a friend
Rated 5 out of 5 stars
Happy Dad
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My daughter comes in from school and it’s nice to see when she comes in. If she wants to chat with us, she can on the ring.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect Closing Gift!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a Realtor® and as closing gifts for my Buyers, these are perfect! I watched over them through the home buying process and I continue to care for their safety. It is a welcome addition to their new homes.
I would recommend this to a friend
Pros mentioned:
Security
Rated 5 out of 5 stars
Great security system camera, easy to use
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great security camera system for the door. Give us the sense of safety and security at home. Works great!
This review is from Ring - Wi-Fi Video Doorbell - Wired + Chime - Black
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
LOVE
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture. Very sensitive motion detector, I get a notification when the wind blows my shrubs. I hate that you have to purchase a plan for recordings. I wish I could’ve used my original doorbell chime instead of having to use the ring chime.
This review is from Ring - Wi-Fi Video Doorbell - Wired + Chime - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Best doorbell camera for your money!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy install even if you’re not tech or electrical savvy. Just be sure to check your voltage to see if it’ll comply with your existing doorbell transformer. Otherwise so far I love this product. I canceled my vivint account because this doorbell camera was a great price and there is $0 monthly fee.
I would recommend this to a friend
Rated 5 out of 5 stars
Finally got a ring!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very satisfied with my purchase. The video is clear and the audio is good.
I would recommend this to a friend
Rated 5 out of 5 stars
Clear camera
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good camera and easy to install and image is really clear you can talk from the camera if you are not home and the voice is very clear too
I would recommend this to a friend
Rated 5 out of 5 stars
Great device to add to floodlight cameras
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great ring camera to add to the collection of my other ring cameras and my guard dog. I’ve always preferred ring floodlight cameras, but whenever there’s a package to drop off, I’ll get a motion alert along with all the other motion alerts so sometimes I don’t check them but since this has a specific button and you can make it have a specific sound whenever the ring doorbell button is pressed vs motion then you will know that there is actually somebody at the door dropping something off..
I would recommend this to a friend
Rated 5 out of 5 stars
Good for money
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up. Definitely have to use the doorbell hook up transfer wire or camera will not connect. Only downside as I only wanted to use the chime it came with not use my existing. Good quality picture.
I would recommend this to a friend
Rated 5 out of 5 stars
Doorbell camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it. Since i didnt have a peephole on my door i decided this was best. Plus i get ti see on my tv whose at my door. Will be purchasing more cameras for around my home. Its very clear and i can hear it clearly when others are talking. It gets what i needed to get done
I would recommend this to a friend
Rated 5 out of 5 stars
Great doorbell
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing doorbell and camera. Really a great camera and doorbell. Can talk to the guess when they arrive over the microphone.
I would recommend this to a friend
Rated 5 out of 5 stars
Ring is the only way
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love all the ring products! It is my go to when it comes to all things security
I would recommend this to a friend
Rated 5 out of 5 stars
Ring doorbell with chime
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like my Ring doorbell but it was kind of challenging to set up. The person who got it together did everything correctly. But we had to call support team and it was good.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product for great price.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very satisfied with the ring doorbell. I bought the ring doorbell camera when it was on sell. It has great video quality and gets the job done without breaking the bank.
I would recommend this to a friend
Rated 5 out of 5 stars
Love being able to watch the people that bring my
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing better than watching ups, fedex or amazon throwing your things on the deck or wipe dog poop off their feet with your package (thanks amazon delivery!)