“We just purchased a house and this is the fridge that was there. Seems to be new. It is making ice but not very much and the bin never gets more than 1/3 full, even overnight. Is there a fix for this? We use a lot of ice. Samsung rf220nctasr.”
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Hi Csquid, Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have shared 2 links below to resolve your concern with the ice maker that came when you purchased your home. https://www.samsung.com/us/support/troubleshooting/TSG01001012/ https://www.samsung.com/us/support/troubleshooting/TSG01001688/ I have also included below the user manual link. Please click on the link and turn to page 28 for issues with the ice maker. https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144305619 Leo
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