Questions & Answers

1-10 of 106 Questions
  • Question
    what are the major differences in these models: RF220NCTASR, RF221NCTASR, RF221NCTASP   (1 Answer)

    By Anonymous November 16, 2012.

    Answers
    • Best 
      Answer

      Thanks for the question. The RF221 models feature an internal water dispenser in the fridge compartment while the RF220 does not. The other difference is the finish; the RF220NCTASR and RF221NCTASR both have real stainless steel exterior finishes, while the RF221NCTASP features Samsung's Stainless Platinum finish which resembles real stainless but is fingerprint-resistant and magnetic. All three of these models measure 29-3/4" wide and feature HE LED lighting, flexible shelving and an automatic icemaker in the freezer. We appreciate your consideration! Ms. Samsung

      By MsSamsung November 19, 2012.

      • Samsung Representative
  • Question
    What is the minimum width needed to ensure each door can open to 90 degrees?   (2 Answers)

    I’ll soon be moving into a home that was built in 1956. The current spatial dimensions of our refrigerator space are as follows: 31”D x 69-1/2”H x 32”W. The depth measurement actually varies – to the left is a wall with a depth measuring 36”; to the right is the dishwasher and counter with a depth of 31”. See photos for clarification. If we purchase this model, will we be able to open the doors to 90 degrees or are we too space constrained?

    By Trish July 27, 2014.

    Answers
    • Best 
      Answer

      The RF220NCTASR measures 29-3/4" wide with a case depth of 30-1/2". Samsung recommends leaving at least 1" on each side and 2" in the rear for air circulation and to allow the door hinges to swing open. It appears that the handles on both the right and left sides will be able to clear the neighboring walls in your kitchen without a problem allowing the doors to open 90-degrees. Keep in mind that you may need to pull the refrigerator out a few inches or remove door bins when you wish to remove the crisper drawers completely (such as for cleaning), since the doors will need to be opened more than 90-degrees on those occasions. We appreciate your consideration! Ms. Samsung

      By Anonymous July 28, 2014.

      • Samsung Representative
  • Question
    Frost Free ?   (1 Answer)

    The specs. say NO TO FROST FREE. Is this correct? What issues can I expect without this feature?

    By Anonymous September 12, 2015.

    Answers
    • Best 
      Answer

      Thanks for the question. The RF220NCTASR is actually considered a frost-free refrigerator, which means it has heaters built into the walls that cycle on periodically to prevent frost from building up on the walls. - Ms. Samsung

      By Anonymous September 15, 2015.

      • Samsung Representative
  • Question
    Samsung 220/221 model refrigerators: Installation width needed to allow doors to open so that drawers are usable and/or removable   (1 Answer)

    We are looking to install this frig in a 37 1/4" wall space with solid wall on one side and non-interfering counter on the other. Will that work so that we crisper/pantry drawers will open for easy access and periodic cleaning?

    By Anonymous March 21, 2014.

    Answers
    • Best 
      Answer

      Thanks for your interest in Samsung's RF220 and RF221 French Door Refrigerators. Both of these models measure 29-3/4" wide. To open the door at least 90-degrees in order to fully access the crisper drawers, you'll need at least 3-3/4" clearance on the side that has the solid wall. Your 37-1/4" opening will allow the doors to open more than 90-degrees, which will be helpful for removing the drawers on occasion for cleaning. - Ms. Samsung

      By Anonymous March 24, 2014.

      • Samsung Representative
  • Question
    Does the "stainless-platinum" surface hold magnets?   (6 Answers)

    I really want a fridge that I can use with magnets. Can I use magnets with this refrigerator??? Samsung - 21.6 Cu. Ft. French Door Refrigerator - Stainless-Platinum Model: RF220NCTASP SKU: 6973498

    By Anonymous February 20, 2013.

    Answers
    • Best 
      Answer

      Thanks for your interest. Samsung's Stainless Platinum finish is magnetic, so you can use your magnets on the surface of the RF220NCTASP. - Ms. Samsung

      By MsSamsung February 21, 2013.

      • Samsung Representative
  • Question
    I ordered this appliance and the delivery date keeps getting pushed back. Best Buy is telling me it's Samsung but they can't get any info. What's the deal? Is this how Samsung does business? Should I cancel my entire order and choose a diff brand?   (2 Answers)

    By HeatherMarie716 April 4, 2017.

    Answers
    • Best 
      Answer

      I had the same issue. The store won't tell you but, when I called regarding my order, I was told that it gets built at the factory, and it usually takes about six weeks. It's a special order. Not a common size refrigerator.

      By Sheez June 2, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Does model RF221NCTAWW have an internal water dispenser?   (5 Answers)

    In the specifications section, under "water filters: No" and under "dispensed water type: ice water". I am confused.

    By Kyburz April 14, 2015.

    Answers
    • Best 
      Answer

      Hi Kyburz, The RF221NCTAWW has an automatic ice maker in the freezer and a water dispenser located on the left interior wall of the refrigerator compartment. It does not have a built-in water filtration system, but you can attach an external filter if you choose by following the installation instructions in the user manual. Please contact Best Buy or a local plumber for assistance selecting an external filtration system that best suits your needs. - Ms. Samsung

      By Anonymous April 15, 2015.

      • Samsung Representative
  • Question
    QUESTION ABOUT RF220NCTASR   (4 Answers)

    hello- i saw in a review from this Best Buy page that you say the height of this refrigerator is 66 3/4 tall with the hinges, but the Samsung website & the live chat help i just spoke to has the height at 67 7/8? Can you tell me why your measurement is different? my space is limited- 67 is max!

    By shopping November 17, 2013.

    Answers
    • Best 
      Answer

      Thank you for bringing this to our attention. While the actual installed height can vary slightly depending on how much the front leveling legs need to be adjusted, the correct height of the RF220NCTASR is 66-3/4" with the hinges. It's worth noting that the case height is 65-3/8", and Samsung recommends leaving 2" above the case for air circulation. We appreciate your interest in Samsung, Ms. Samsung

      By Anonymous November 17, 2013.

      • Samsung Representative
  • Question
    What exactly are all the dimensions? I can't find them listed. Thank you!   (1 Answer)

    Answers
    • Best 
      Answer

      The dimensions are: Height 66.75 inches Width 29.75 inches Depth 36.25 inches

      By CommunityAnswer August 2, 2017.

    • Question
      Options   (2 Answers)

      The model I saw in the Best Buy store had a built-in water dispenser. Can I get this model without a built-in water dispenser?

      By Anonymous October 16, 2012.

      Answers
      • Best 
        Answer

        Thanks for your interest. The RF220NCTASR has an automatic icemaker in the freezer compartment, but it does not have a water dispenser. The model you saw at Best Buy was likely the RF221, which does have this feature. - Ms. Samsung

        By MsSamsung October 17, 2012.

        • Samsung Representative

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