A:AnswerYes, the RF220NCTAWW has half-width "split" shelves that can be set at different levels inside the fridge, providing lots of flexibility for storing items of different sizes. I've attached a photo of the interior for your reference.
Thanks for your interest,
Ms. Samsung
A:AnswerHi there,
What you're experiencing with the fridge saddens us. Our goal is to help you out.
Kindly browse through the link below to get the ice maker's diagnosis and increase its efficiency. Also, please watch the YouTube video and the embedded links for further details.
Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
This guide will walk you through the fridge's noises and offer suggestions for steps to take. We recommend watching the video and clicking on the embedded links required for the specific noise.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you require further assistance, please feel free to get back to us as soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146581737, to help our team pull up your information.
Have a great day!
^Chrystel
A:AnswerWe admire you for inquiring. Sow.
There are several items that you need to purchase to complete this connection. These items may be sold as a kit at your local hardware store.
You can use the following:
1. Use Copper Tubing
• ¼” copper tubing
• ¼” compression nut (1pc)
• Ferrule (2pc)
2. Use Plastic Tubing
• ¼” plastic tubing
→ Molded end(Bulb)
• ¼” compression nut (1pc)
Have a great day.
Melardo
A:AnswerHi Kate,
We apologize that your experience with the fridge was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
The door alarm function is pre-set to On in the factory. You can turn it o by touching and then releasing this button. You can turn it back on in the same fashion. Please see the steps on how to reset the fridge and keep the door open for 2-3 minutes to check if the door alarm will sound off after the reset.
How to reset your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144836004) to help our team pull up your information.
Have a great day.
^Charles
A:AnswerHi fridge,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless steel
The door handles are attached to the door upon manufacture. The handles cannot be left detached. I have shared the user manual link below for your reference. Please access the link and turn to page 10 for the complete dimension of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144557346
Leo
A:AnswerHi Lynn.
Thank you for reaching out regarding your Samsung - 21.8 Cu. Ft. French-Door Refrigerator if this refrigerator shows fingerprint. Regarding your concern, the panel is not fingerprint resistant; hence fingerprint will show.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/30-wide-22-cu-ft-french-door-refrigerator-stainless-steel-rf220nctasr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144550539
^Camille
A:AnswerHello Lady56,
Thank you for reaching out and raising your concern about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it's not cooling. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001027/ to guide you on the issue. Just click on "Refrigerator or freezer is not cooling at all" for the troubleshooting steps.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144543100.
-Noraina
A:AnswerHi Shans,
We appreciate your question about the doors and whether they can be removed permanently and caps to cover the holes.
The door handles may be removed and may not be reattached if you decide to. Please refer to page 32 of this model's user manual I have shared below to assemble or disassemble the door.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
Please visit the website of our authorized distributor for the parts and accessories I have shared below for compatible door caps for the refrigerator door holes.
http://www.samsungparts.com/CustomerService.aspx
Leo
A:AnswerThanks so much for asking, WallowaBob! First, here is a link (https://bit.ly/398TX6j) to the user manual for this model. Page 10 has a useful diagram showing the dimensions needed for the doors to open. ^Jecca
A:AnswerThanks for asking, Golfer! I recommend using touchup paint from SamsungParts.com. You can also call them at 1-800-627-4368 for assistance with ordering. ^Jecca
A:AnswerThose are used to level the doors. They should be different thicknesses. There is a page in the owners manual that tells you how to use them if needed. You don’t have to use them. It’s kind of hard to find in the manual.
A:AnswerHey there cada35! I've got just what you need. First, here is a link (https://bit.ly/3kBWjjy) to the user manual for this model. Page 10 has detailed diagrams showing all the spacing dimensions you'll need for this refrigerator. ^Jecca
A:AnswerHi Cyndi! Each model varies slightly in how the control panel functions. As this model does not have a filter indicator light, we would need your model number in order to provide specific steps on how to reset your filter indicator light. Generally the filter reset option is a secondary feature of another button. If this is the case, you should see "filter reset" in small letters under another button. Press and hold this button for about 3 seconds to reset the filter. ^Jecca
A:AnswerHi there Malcolm! We're sorry about the trouble you're having, but we've got just what you need. This link (https://bit.ly/37EqpN3) can walk you through all the easy to follow troubleshooting steps to get your ice maker working properly again. ^Jecca
