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Questions & Answers

Your price for this item is $2,069.99
Page Showing 181-200 of 204 questions
  • QuestionWhat is the amperage on this refrigerator freezer?

    Asked by Mari.

    • Answer The refrigerator requires 115V/60Hz/5.3A. You can view this information on our website Samsung.com under product specifications. Thank you for choosing Samsung! ^Lena

      Answered by Samsung

  • QuestionOn the white unit will magnets attach to the door

    Asked by Anonymous.

    • Answer yes

      Answered by BethB

  • QuestionMy unit is 2 months old and the ice maker stopped making ice. What can I do to get it working again? Tnx

    Asked by JoRay.

    • Answer Hi there, I can help with that. Here is some information that will help you get your ice maker working properly. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionWhere does the ice dispense from? Is it in the freezer drawer?

    Asked by LizT.

    • Answer Yes. Dispenses from freezer drawer.

      Answered by Richard

  • QuestionWhat is width required to open both doors?

    Asked by Ronaldo.

    • Answer Hi there, I can try to help out with your question. With both doors open, from handle to handle, the width is 43 inches. Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionIs the finish finger-print resistant?

    Asked by MessyKids.

    • Answer Hi MessyKids, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator - Stainless steel. Yes, the finish is finger-print resistant, it is a finish that withstands everyday smudges, so you spend less time cleaning. I have shared the specification sheet below. http://image-stgus.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf28t5001/RF28T5001SR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144380199 Leo

      Answered by Samsung

  • QuestionI ordered other Samsung appliances but they are the standard stainless. Since this fridge comes in the touchless stainless how will it look with regular stainless appliances?

    Asked by hannah.

    • Answer Matches all Samsung stainless products. I have a matching Standard stainless stove and overhead microwave. Matches perfectly and looks terrific.

      Answered by Richard

  • QuestionDoes this refrigerator have dual evaporation?

    Asked by Curious.

  • QuestionDoes it come in standard black?

    Asked by KM.

    • Answer Hi KM, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator - Black stainless steel. The refrigerator comes in 3 colors: a. Fingerprint Resistant Stainless Steel b. Fingerprint Resistant Black Stainless Steel c. White I have shared the specification sheet below for more information regarding the refrigerator. http://image-stgus.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf28t5001/RF28T5001SR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144383013 Leo

      Answered by Samsung

  • QuestionDoes it have a water dispenser?

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator - Stainless steel. This particular refrigerator or model only has an ice maker. It is not equipped with an ice and water dispenser. I have shared the user manual link below. Please click on the link and turn to pages 14 - 18. https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144376707 Leo

      Answered by Samsung

  • Questionwhen will this be available?

    Asked by mac.

    • Answer Dear Valued BestBuy Client, To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. Ticket number: 1144601844 ^Rainly

      Answered by Samsung

  • QuestionThe freezer door handle has become loose but I can’t see how to screw it in. Any ideas on this?

    Asked by Mandylei.

    • Answer Suggest asking installer. The freezer door handle is supposed to be slightly loose so that it comes up when you pull on it.

      Answered by BarbaraC

  • Questionshould leave the demand peak on or off ?

    Asked by Ferny.

    • Answer Great question, Ferny. This model doesn't have a peak demand feature/function. Have a great day. Melardo

      Answered by Samsung

  • QuestionJust changed water filter for first time and cannot get filter reset to work. User manual says to hold ice maker button down for 3 seconds, red filter light will go out and filter life starts over. Does not work. Does this mean the filter is in wrong?

    Asked by Chrisley.

    • Answer Greetings, Chrisley, glad you asked about the compatible water filter. Make sure that you are using the HAF-QIN Samsung water filter. Also, you can check the Samsung link below about replacing the Samsung water filter. Here's the link: https://www.samsung.com/us/support/answer/ANS00060149/ If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, you can provide this reference number 1145014384. ^Rainly

      Answered by Samsung

  • QuestionWhy does water end up inside the refrigerator in one drawer compartment

    Asked by Anonymous.

    • Answer I haven’t had that issue & hopefully won’t! I’d call for a repair!

      Answered by priceisright114

  • QuestionHow to clean inside glass and drawers with filter in the way???????

    Asked by Deb2021.

    • Answer Unfortunately you have to take the glass shelves and drawers out to clean the top's and bottom's of them. Removing the filter won't help.

      Answered by scottsthoughts

  • QuestionThere is a wall on the left of where I plan on putting this fridge. How far does it have to be from wall to be able to open French doors enough to remove drawers

    Asked by checkmate.

    • Answer It needs to be pulled out far enough to open the doors to their maximum. Otherwise the crisper drawers will not come out. They barely make it out when the doors are open as far as they'll go. If you have a wall that prevents that and you can't pull the entire refrigerator away from the wall, I'd suggest another make.

      Answered by Bkwebb

  • QuestionHi, we were wondering is this refrigerator quiet?Does the motor make a lot of noise?

    Asked by Unicorn.

    • Answer It is actually very quiet, unless you leave a door open and the door alarm is active, then it sounds off with a bell until you close the door.

      Answered by DaveO

  • QuestionIs this refrigerator Energy Star rated?

    Asked by Sara.

    • Answer Hi Sara! Our specifications page (https://bit.ly/3mn0vSY) confirmed, this model is ENERGY STAR® Certified. ^Jecca

      Answered by Samsung

  • QuestionIs this available in white ?

    Asked by JKKK.

    • Answer Yes, this design is available in white (RF28T5001WW/AA). Thank you for choosing Samsung! ^Lena

      Answered by Samsung