“Is it normal that the washing machine make so much noise, while it rinse and spins?”
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Hi Mary, Thank you for reaching out and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. I have shared links below to resolve your concern with sounds coming from your washer. https://www.youtube.com/watch?v=ywOrH59K9Rw https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144318268 Leo
Sorry, there was a problem. Please try again later.I called Samsung and they said it can be caused by it either not being leveled or the filter being clogged. The filter is located to the bottom left of the door - see page 29 of instructions on how to clean it. Evidently there is a hose that may need to be drained as well. If that does still not work, call 1-800-726-7864
Sorry, there was a problem. Please try again later.I would check to ensure levelness on all sides, front/back and top
Sorry, there was a problem. Please try again later.