Questions & Answers

Name: Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Brand: Samsung
SKU: 3452002
Price: 719.99 USD
Rating: 4.5 (3211 reviews)

Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

Model:: WF42H5000AW; |
SKU:: 3452002

User rating, 4.5 out of 5 stars with 3211 reviews.

Highly rated by customers for:

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QuestionLoudI got this washer and dryer on Jan. 7 and it is loud. I was wondering if anyone else who owns this also has an issue with it being loud? I have calibrated the drum but when it is spinning, it is almost unbearable. You can see the right side of the machine shakes significantly more? Could my machine be faulty or is this common? I would feel foolish calling for a repair man to come out of this is a common thing.
Asked 11 years ago by Anonymous.
- Answer Did you remove the shipping hardware from the back? 4 large bolts must be removed as stated in the manual.
  Answered 11 years ago by BestBuyer
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QuestionCan pods (detergent) be used in the Samsung front loader? It shows liquid or powder but does not mention pods.
Asked 10 years ago by Anonymous.
- Answer I've been told that the plastic does not dissolve completely and clogs up the drains resulting in costly repairs.
  Answered 6 years ago by Anonymous
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Questioncould I wash a queen size comforter?I need to be able to wash my big comforters at home and also be able to dry them.
Asked 11 years ago by Norma.
- Answer Yes, the WF42H5000AW is actually large enough to fit a king size comforter, so your queen size comforters can fit. - Ms. Samsung
  Answered 11 years ago by Anonymous
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QuestionHow long does a normal load take to wash?
Asked 10 years ago by Don.
- Answer Quick wash is I think pretty close to 25 mins, and normal about 40 mins, and heavy is about an hour.
  Answered 10 years ago by MAYHAN
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QuestionCould I stack my old Duet Sport Dryer on top of this?The washer is dying, but the dryer does not need to be replaced.
Asked 11 years ago by Elizabeth.
- Answer Yes. We stacked out Duet dryer on top of this Samsung dryer. The washer is larger but that is not a problem. You will have to buy the Samsung stacking kit as the Duet kit will not work.
  Answered 11 years ago by Molly
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QuestionPower cord for washerI just got back from buying this set and read the description a little closer and the site says the washer does not come with a power cord. Is this correct? I bought the water hoses, dryer cord, and dryer vent from Best buy so they would do the install but they didnt offer the power cord. The website doesnt prompt me to buy a power cord either. So I just want to verify that I do need to buy one and does Best buy carry it? If so whats the item #? Thanks!
Asked 10 years ago by jpoole23602.
- Answer Hi Jpoole23602, Samsung Washing Machines do come with the power cord factory-installed. Thanks for the question, and for choosing Samsung! Ms. Samsung
  Answered 10 years ago by Anonymous
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QuestionDoes the washer come with the water lines
Asked 10 years ago by jacob.
- Answer Hi Jacob, The WF42H5000AW comes with the water supply and drain hoses. Thanks for your interest, Ms. Samsung
  Answered 10 years ago by Anonymous
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QuestionDo you have to use a pedestal for this washing machine ?
Asked 10 years ago by Victoria.
- Answer No has legs that you can adjust
  Answered 10 years ago by Paperman
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Questioni have a samsung front load never realize a filter in front of the machine can u please tell me if water is suppose to stay in that tube after each wa
Asked 10 years ago by Anonymous.
- Answer Thanks for the question. It's normal to have some water remain in the debris filter/auxiliary drain hose area after the wash is complete. When you remove the filter or open the hose, it's a good idea to keep a bowl or container under it to catch any water that spills out. (See page 29 of the User Manual for additional information.) - Ms. Samsung
  Answered 10 years ago by Anonymous
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QuestionBladderHow do you empty the bladder on the washer out of the small door on front lower left
Asked 11 years ago by Anonymous.
- Answer Open the door u will see a black hose, pull that gently off its plastic guide take the white plug off but make sure u keep the hose pointed up because the overflow will start pouring out when the white plug is pulled out. Make sure u have a bucket there to catch the water. After the water stops u can than unscrew the large white cap and clean the lint off of it. Make sure u put the white plug back in the tube nice and tight and replace the door. If u have been using the washer for some time the water that comes out of the hose might have a foul Oder.
  Answered 10 years ago by Unhappy
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QuestionDoes the hot water temp in the machine reach 160 degrees? What is the maximum hot water temperature for a wash load?
Asked 5 years ago by WhiteyMcK.
- Answer The temperature range for Hot is 105° - 125 °F / 41° - 52 °C, for Warm 85° - 105 °F / 29° - 41 °C and for Cold 60° - 85 °F/ 16° - 29 °C. The washing machine cannot ensure these temperatures because the actual temperature of the water entering your washer is dependent on your water heater settings and regional water supply temperatures. Thank you for choosing Samsung! ^Lena
  Answered 5 years ago by Samsung
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QuestionHow much room does the water hoses need?Not sure if this will fit with the water hoses attached as I have 34 inches of space and still be able to close the doors to the washer and dryer closet or putting the washer sideways as I don't have a dryer right now and don't see being able to get one for a while.
Asked 10 years ago by IDreamoftheUK.
- Answer You can save a couple of inches of room in the back of the machine by using 2 right angle hose connectors. Sold at HomeDepot.
  Answered 10 years ago by Collectoralley
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QuestionCan the dryer be stacked on top of the washer? I’m trying to save room in my garage.
Asked 6 years ago by Tony.
- Answer Yes, there is a stacking kit that is included in the installation kit for the pair.
  Answered 6 years ago by HappyCustomer
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QuestionWhat are the dimensions please.
Asked 8 years ago by Equaliser.
- Answer The dimensions are within the "Specifications" section on the washer's page. I have copied them into this reply for you as well. Depth With Door Open: 51.3 inches Height: 38.75 inches Width: 27 inches Depth: 33 inches Weight: 194 pounds
  Answered 8 years ago by Zaziele
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QuestionI recently need to relocate. When I tried to move my washer, it is impossible to move it at all. Does anyone have the same problem? I am wondering if it is too heavy or that has something to do with the leveling feet. Thank you!
Asked 8 years ago by Jing.
- Answer You need to drain the excess water from the tank on the bottom. There is a plug
  Answered 8 years ago by Chris
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Questiontub water levelHow can I find out what the water level per load should be? I don't think the tub fills with enough water.
Asked 10 years ago by Anonymous.
- Answer I'm not sure if you can find the answer, but I've stopped this washer before the spin cycle on quick wash and all the clothes were soaking wet. The HE washers have that less water feature to cut costs and water usage.
  Answered 10 years ago by ThatChica
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QuestionWhy is it that there's not a lot of water coming out I see only a little be of water and a few spin's not enough water coming to cover all the clothes . Is this normal?
Asked 9 years ago by Michelle.
- Answer It shuffles the clothes around and adds water as needed until its the right amount for whatever you put into it, then it begins the cycle. Perfectly normal for a high efficiency washer.
  Answered 8 years ago by Sunbury
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QuestionWhat does the message 4E mean?
Asked 9 years ago by Anonymous.
- Answer Hello, Thank you for reaching out and for raising your question about the 4E error code on your Samsung washing machine. I'm sorry to hear that you're having the 4E error code. We are here to help. The 4E error code will appear if your washing machine cannot fill with enough water to run a cycle. This is usually caused by the washing machine’s hoses. I am providing this link https://www.samsung.com/us/support/answer/ANS00087663/ to guide on the issue. Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung washing machine. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144246255. -Noraina
  Answered 4 years ago by Samsung
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Questionwhat are the washers space requirements
Asked 10 years ago by Anonymous.
- Answer With the pedestal 27w 53h 29d
  Answered 10 years ago by Soonerfan
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QuestionIs this model compatible with my old Samsung white pedestal WE356A5W which is 27x27
Asked 11 years ago by Anonymous.
- Answer Yes, the WE356A5W Pedestal is compatible with current 27" HE Front Load Washers and Dryers, including the WF42H5000AW. - Ms. Samsung
  Answered 11 years ago by Anonymous
  Answer this question

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Questions & Answers

Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

Q: QuestionCan pods (detergent) be used in the Samsung front loader? It shows liquid or powder but does not mention pods.

Q: Questioncould I wash a queen size comforter?I need to be able to wash my big comforters at home and also be able to dry them.

Q: QuestionHow long does a normal load take to wash?

Q: QuestionCould I stack my old Duet Sport Dryer on top of this?The washer is dying, but the dryer does not need to be replaced.

Q: QuestionDoes the washer come with the water lines

Q: QuestionDo you have to use a pedestal for this washing machine ?

Q: Questioni have a samsung front load never realize a filter in front of the machine can u please tell me if water is suppose to stay in that tube after each wa

Q: QuestionBladderHow do you empty the bladder on the washer out of the small door on front lower left

Q: QuestionDoes the hot water temp in the machine reach 160 degrees? What is the maximum hot water temperature for a wash load?

Q: QuestionCan the dryer be stacked on top of the washer? I’m trying to save room in my garage.

Q: QuestionWhat are the dimensions please.

Q: QuestionI recently need to relocate. When I tried to move my washer, it is impossible to move it at all. Does anyone have the same problem? I am wondering if it is too heavy or that has something to do with the leveling feet. Thank you!

Q: Questiontub water levelHow can I find out what the water level per load should be? I don't think the tub fills with enough water.

Q: QuestionWhy is it that there's not a lot of water coming out I see only a little be of water and a few spin's not enough water coming to cover all the clothes . Is this normal?

Q: QuestionWhat does the message 4E mean?

Q: Questionwhat are the washers space requirements

Q: QuestionIs this model compatible with my old Samsung white pedestal WE356A5W which is 27x27

Best-selling front-loading washers

QuestionCan pods (detergent) be used in the Samsung front loader? It shows liquid or powder but does not mention pods.

Questioncould I wash a queen size comforter?I need to be able to wash my big comforters at home and also be able to dry them.

QuestionHow long does a normal load take to wash?

QuestionCould I stack my old Duet Sport Dryer on top of this?The washer is dying, but the dryer does not need to be replaced.

QuestionDoes the washer come with the water lines

QuestionDo you have to use a pedestal for this washing machine ?

Questioni have a samsung front load never realize a filter in front of the machine can u please tell me if water is suppose to stay in that tube after each wa

QuestionBladderHow do you empty the bladder on the washer out of the small door on front lower left

QuestionDoes the hot water temp in the machine reach 160 degrees? What is the maximum hot water temperature for a wash load?

QuestionCan the dryer be stacked on top of the washer? I’m trying to save room in my garage.

QuestionWhat are the dimensions please.

QuestionI recently need to relocate. When I tried to move my washer, it is impossible to move it at all. Does anyone have the same problem? I am wondering if it is too heavy or that has something to do with the leveling feet. Thank you!

Questiontub water levelHow can I find out what the water level per load should be? I don't think the tub fills with enough water.

QuestionWhy is it that there's not a lot of water coming out I see only a little be of water and a few spin's not enough water coming to cover all the clothes . Is this normal?

QuestionWhat does the message 4E mean?

Questionwhat are the washers space requirements

QuestionIs this model compatible with my old Samsung white pedestal WE356A5W which is 27x27