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Hello TBw53, Best Buy typically offers installation and haul‑away services for appliances, but these services are separate options that can vary by location and how the order is set up. To confirm what’s included with your purchase or to add these services, it’s best to contact Best Buy directly or review your order details. You can reach Best Buy at 1‑888‑237‑8289 for the most accurate information about scheduling installation and removing your old unit. Your business truly matters to us. Nicole Samsung Care
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