Questions & Answers

Q: QuestionCan this washing machine be stacked?

• A:Answer Yes, this washing machine is stackable.

Q: QuestionDoes this washer have a delay start option?

• A:Answer Yes, this washer has a delay start option.

Q: QuestionIs this washer energy star certified?

• A:Answer Yes, this washer is Energy Star certified.

Q: QuestionWhat material is the drum of this washer made of?

• A:Answer The drum of this washer is made of anodized steel.

Q: QuestionAre fill hoses included with this washer?

• A:Answer No, fill hoses are not included with this washer.

Q: QuestionDoes this washer have a steam function?

• A:Answer No, this washer does not have a steam function.

Q: QuestionCan I use a smartphone to troubleshoot this washer?

• A:Answer Yes, you can use Smart Care for easy troubleshooting from your smartphone.

Q: QuestionWhat is the capacity of this front load washer?

• A:Answer This front load washer has a large 4.5 cu. ft. capacity.

Q: QuestionDoes this washer have a self-cleaning feature?

• A:Answer Yes, this washer has a Self Clean+ cycle that eliminates 99% of bacteria in the drum.

Q: QuestionIs this washing machine energy star certified?

• A:Answer Yes, this washing machine is Energy Star certified.

Q: QuestionAre there multiple temperature settings available on this washer?

• A:Answer Yes, this washer has five temperature levels for washing clothes.

Q: QuestionAre there a number of wash and rinse cycles?

• A:Answer Yes, there are 10 wash and rinse cycles.

Q: QuestionDoes this washer have a delay start option?

• A:Answer Yes, this washer has a delay start option.

Q: QuestionCan a king size comforter fit in this washer?

Asked 5 years ago by Anonymous.

• A:Answer Yes, but nothing else, just the comforter.

  Answered 5 years ago by MamafreenVerified Purchase

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Q: Questionare they stackable

Asked 5 years ago by denise.

• A:Answer Hi there, I can answer that for you. Our Samsung Front Load Washers all have the option to stack. If you stack, you will need to also purchase a staking kit to secure the two units together. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionI rec'd my washer yesterday, 12/5. Did my 1st medium load, while the machine was spinning, the whole washer was shaking heavily....I had a few things on top and they were thrown off the machine. I thought it had a vibration protection. Why???????

Asked 5 years ago by MaryB.

• A:Answer Hi MaryB! Since your washer was just installed, checking for the shipping bolts would be my recommended first step. This link (https://bit.ly/2SZYaB3) can walk you through how to do this, as well as how to check any of the other possible causes for the shaking you're experiencing. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I add a garment mid cycle?

Asked 5 years ago by Donfar7.

• A:Answer Hi there, You can add clothes midway through the cycle but it will take time. You will have to pause the cycle and wait until the drum is not moving. The door will then unlock and you will be able to add garments. The unit will weight sense again and determine if it needs more water then continue the cycle. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes the door on this Samsung front-load automatically swing and rest wide open in everyone's way like on their old front load washers, or will the door rest near the opening, but cracked open enough allowing it to dry and not mildew?

Asked 5 years ago by Mikey63.

• A:Answer I think it depends partially on the leveling of the machine, but my door will “rest” in the open position without swinging all the way open.

  Answered 5 years ago by ApplePlusVerified Purchase

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Q: QuestionWhat are the outside measurements of this washer?

Asked 5 years ago by Anna.

• A:Answer Hi there, I can answer that for you. The dimensions of this washer are as follows: Product Height-38 3/4 inches Product Width-27 inches Product Depth-31 3/8 inches Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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