Questions & Answers

Q: QuestionDoes anyone else see major judder when watching programs? We have been watching Planet Earth II, and the picture is amazing but we see major judder on slow pan scenes. Anyone else have this? Better yet, know how to fix it?

Asked 8 years ago by Sizzle.

• A:Answer Yea we have the same issue. Seems to only be on DVR, but we have Spectrum Cable. So it's not the service. Other TVs in the house don't seem to have the same problem.

  Answered 8 years ago by Sizzle

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Q: QuestionWhat is the response time? Debating if this would be good enough for gaming.

Asked 8 years ago by JustFluxz.

• A:Answer My brother uses this for his xbox one and absolutely loves the picture

  Answered 8 years ago by DerekVerified Purchase

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Q: QuestionDoes this tv have an xfinity app that allows streaming of live tv?

Asked 8 years ago by Anonymous.

Q: QuestionAnyone have issue with trying get sound from Samsung 2160 to stereo via a Receiver? Ports are Audio In only. It has a splitter cable that attaches to my Red and White audio cables, worked fine on my ancient Samsung HD TV. i changed in menu to audio cable

Asked 8 years ago by HDWells.

Q: QuestionI want to buy the Samsung 40" Class KU6290 4K model. This model has no Bluetooth. Can I connect a keyboard and mouse directly to the TV to use web browser and youtube on the TV?

Asked 8 years ago by Tim.

• A:Answer Yes you can connect them you have 2 usb port and a wizard to guide you through mice and keyboard recognition

  Answered 8 years ago by AdrianVerified Purchase

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Q: QuestionWhen will be available again?

Asked 8 years ago by Anonymous.

Q: Questionhow do you get the tv input for dvd

Asked 8 years ago by greeneye.

• A:Answer The best way is, assuming your DVD player has an HDMI port is to connect the DVD to the TV using an HDMI cable.

  Answered 8 years ago by JMark235

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Q: QuestionWhat all do i need to hook it up. If i connect my sudden link by rf, will the tv even work?

Asked 8 years ago by Diamonddee74.

• A:Answer The RF port is used to connect the TV to a cable box or a digital antenna. I googled sudden link which appears to be an internet service provider. If this is correct then you will connect to the Internet through your sudden link internet connection either via Wi-Fi (wireless) or connecting a Cat-5 cable from the TV to your Wi-Fi router.

  Answered 8 years ago by JMark235

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Q: QuestionWhat is the contrast ratio on this tv I've looked can find it anywhere

Asked 8 years ago by Antman.

• A:Answer Great

  Answered 8 years ago by MikyVerified Purchase

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Q: QuestionNetflix stopped working on tv. All I have is a black screen. Tried to restart tv, internet connection still nothing. Any suggestions?

Asked 8 years ago by Anonymous.

• A:Answer This happened to me when my wifi got slow. I simply selected another streaming app, started a show, backed out of that and reopened Netflix and it worked again. I have also unplugged the power to the TV and restarted it.

  Answered 8 years ago by RickyJVerified Purchase

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Q: QuestionHello. My TV came with a Direct TV coupon and I cannot find that coupon. Would there be a possibility of resending one to me?

Asked 8 years ago by Terranova.

Q: QuestionIs this model wall mountable? If yes, is there a recommended wall mount model?

Asked 8 years ago by Anonymous.

• A:Answer Yes. And at 17 lbs, Monoprice has great wall mount options.

  Answered 8 years ago by ct2193Verified Purchase

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Q: QuestionJust purchased Samsung 40" 4K TV and sometimes the picture goes black. I can not find how to remedy this in the instruction manual.

Asked 8 years ago by Becky.

• A:Answer I had the same issue. I believe it was happening when the TV was doing software updates, because it did stop about a day after I got the TV.

  Answered 8 years ago by DleverettjrVerified Purchase

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Q: QuestionDoes this smart TV easily work with FIOS?

Asked 8 years ago by Ree.

• A:Answer Yes, no special setup required

  Answered 8 years ago by VirginiaweglVerified Purchase

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Q: QuestionHow do I get the DVD player to work? My DVD player worked on my old TV.......and I think I have the right inputs to make it work and installed. Anyone else have this problem?

Asked 8 years ago by Anonymous.

Q: QuestionSo, I'm seeing now this TV doesn't have bluetooth. Is there any way to connect headphones or some other bluetooth add on solution for wireless headphones?

Asked 8 years ago by RushedBlackFridayPurchase.

• A:Answer Thank you for the answers. I visited a BB store and there are plug in options that required an audio jack (not on this tv). The other plug in option which would work was over $150. Ended up returning the TV and just getting the next level up which had Bluetooth and only invested $100 more. Thanks again

  Answered 8 years ago by RushedBlackFridayPurchase

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Q: QuestionDoes this TV support or come with the remote that allows you to control other devices? Like universal remote and Samsung remote all in one?

Asked 8 years ago by Anonymous.

• A:Answer no, the remote they give is a piece of garbage. You can only change volume or turn the tv on. Cant change channels with it

  Answered 8 years ago by Anonymous

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Q: QuestionCan i buy it or not? Samsung - 40 Class (40 Diag.) - Led - 2160p - Smart - 4k Ultra Hd Tv - Dark Titan $299

Asked 8 years ago by Michael.

• A:Answer Yes you can

  Answered 8 years ago by WhattheduckdoyouwantVerified Purchase

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Q: QuestionHow much

Asked 8 years ago by Sifu.

• A:Answer If I remember correctly about 350, but with the protection plan about 380.

  Answered 8 years ago by OldMan999Verified Purchase

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