A:AnswerWe are always happy to help, Lenny! Here is a helpful link (https://bit.ly/2U1tnFt) to a troubleshooting guide to support your concerns. Thank you for being a part of the Samsung family! ^Lena
A:AnswerHi there Kathy! Here is a helpful link to the user manual on page 16 to support your concerns on the installation requirements (https://bit.ly/2W6QVKt). Thank you for considering Samsung! ^Lena
A:AnswerHi K8! Many things can affect how clean your clothes come out of a wash cycle. This link (https://bit.ly/2TrKZIT) has everything you need to know to get the best cleaning performance from your washer. ^Jecca
A:AnswerHi, Anony.
Glad you asked about the washer's size of a drain pan. A drip pan, also known as a drain pan, is required when the washing machine is not installed on the ground floor of your home. We recommend low-profile drip pans for front-load washing machines because they allow access to the pump filter (which requires routine cleaning). Certain models (such as the WA54R7200 series) may require the drip pan's bulge to be less than 5/8 inches. You can find drip pans on Amazon. Please see the list below for the dimensions of our current models.
27 inches (D) x 24 inches (W)
32 inches (D) x 27 inches (W)
33 inches (D) x 27 inches (W)
34 inches (D) x 30 inches (W)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
